Lead the architecture and data engineering team that drives the core IT Architecture and Enterprise Data initiatives for Bottomline Technologies

Responsible for helping Amazon Retail Partners design, develop, and integrate into the Amazon Today, sub-same day delivery program.

Amazon Web Services drives customer success through its partner network. In this role, I manage a team of world-class solution architects helping our key partners to develop an AWS technology strategy, assess and build go-to-market offerings, and enable their sales and technical delivery teams to sell and deliver AWS-based customer solutions.

The world’s third largest financial institution with more than $5 trillion managed assets, offering personal and workplace investing, advisory and asset management services. Redesign the information architecture for middle-office and back-end processing and ensure well-designed data. Manage seven global staff with a $2 million budget.TECHNOLOGY EXPERTISE✪ $1.2 million annual savings realized by leading middle- and back-office services through first successful migration of 36 applications from Exadata appliances running Oracle 11g to commodity server databases running Oracle 12c.✪ Improved overall data knowledge and practices across 2,200-person business unit by standardizing data architecture design and delivery across organization to ensure consistency. Provide default patterns and components to build new solutions through developing, socializing, and governing the strategy, blueprint, standards, and patterns / metadata repository.✪ 50% SQL Server footprint reduction achieved by directing cross-functional team of chief data architects and product managers to define strategy for migrating databases from physical servers to virtual infrastructure.✪ 23% decrease in processing error rate and 9% increase in on-time mutual fund pricing accuracy by establishing direct, operational insight, and analytics of core business processes through business analytics warehouse.LEVERAGING RELATIONSHIPS / LEADERSHIP✪ Established first data architecture practice with seven global data architects in the U.S. and India, including team training curricula, engagement model, and feedback approach.✪ Gained buy-in from leaders and managers to consider alternative cloud service providers through a successful proof-of-concept project with Bare Metal Cloud product.✪ Improved company relationship with strategic partner (Oracle), by sponsoring proof-of-concept project leveraging Big Data SQL and Bare Metal Cloud products to satisfy several use cases.

Adjunct faculty for various courses in the IT Graduate Studies and MBA programs.

The third largest provider of health insurance products in the U.S. with more than 40,000 employees serving 40 million members. Thought leader for the enterprise-wide data architecture and strategy used to establish healthcare exchanges. Chief architect of the Facets upgrade for the Patient Protection and Affordable Care Act.✪ Enabled compliance with the Affordable Healthcare Act reporting requirements by developing, socializing, and implementing enterprise wide data and business intelligence architecture.✪ Upgraded the Facets environment on time and 3% below the $25 million budget to work with the healthcare exchanges under the Affordable Care Act and reduce the legacy integration code, ensuring simpler and less expensive future upgrades.

A boutique, start-up consulting firm specializing in small-medium business IT strategy and operations. As a principal, handled business and methodology development, technology planning for BRD, and technology consulting for customers.✪ Authored a proprietary, trademarked methodology used in multiple consulting engagements to evaluate business process reengineering and perform system readiness assessments.

A worldwide clothing and apparel brand with retail operations in 47 countries. Directed IT project management office and architecture group. Upgraded PLM systems, introduced SAP, established new retail data warehouse. Managed six direct and 16 indirect reports. Oversaw $14 million IT project budget.✪ 85% increase in project delivery secured, creating more efficient spend against budget, by growing a PMO from the ground up using a new project governance process for prioritizing, managing, and delivering projects.✪ Provided critical information and analytics to product designers and supply management teams in six months by planning, selecting, designing, and implementing the first company data warehouse leveraging Teradata technology.✪ Aligned and integrated the product development and supply chain management systems by upgrading the product lifecycle management bill of materials system.

The second largest property / casualty insurer in the U.S. with 50,000 staff in 900 locations and $37.6 billion annual revenue. Led teams of managers and high-end consultants to deliver high-quality IM services and products to internal and external customers. Managed 90 staff with a $6 million department budget and $26 million project budget.✪ 19% increase in consulting engagement service-level agreement outcomes and quality improvement generated by eliminating staff and budget redundancies while providing timely, superior deliverables.✪ Enabled self-service business intelligence capabilities for business and IT users by implementing training and certification program for appropriately leveraging loss data warehouse.DIRECTOR OF RISK MANAGEMENT SERVICES | 2004-2005Provided comprehensive portfolio management to support RisktracTM application, a commercially available suite of extranet-based risk management products. Managed a $6 million development budget and 15 staff.✪ Elevated customer satisfaction and retention by delivering upgraded version of proprietary risk management software based on user feedback.

Oversaw enterprise application architecture and technology governance. Directed technical growth and collaborated with CTO and CIO to create 3- to 10-year IT strategy. Responsible for enterprise technology governance.✪ $80 million technology vendor savings achieved by actively and cross-functionally governing portfolio via technology architecture review board of directors and executive TARB.✪ Established 10-year technology strategy for president, chair, and board of directors by working with chief information / chief technology officers and key global technology vendors.✪ 60% improvement realized in performance and productivity for first operational business web application for worker's compensation insurance. Drove multi-disciplinary team to address production and design issues.

✪ $50 million business savings generated during a three-year period after a vendor's poor delivery on a $100 million consulting cost by internally leading the technology effort to rescue a poorly performing business processes and systems reengineering program through revamping architecture and ensuring process ownership and quality of deliverables. ✪ Directly led a 35-member group and matrix-managed a team of more than 200 associates and consultants to complete development of the program’s enterprise distributed-object software architecture.✪ Oversaw application migrations from mainframes to N-tier client-server / Web platforms. Prepared and managed program budget ($15M for my direct dept of the $120M overall program) including all hardware, software, resource, and operational aspects.✪ Mentored and managed cultural and organizational change related to a movement from traditional development to component/object development during the implementation of new business processes.✪ Prepared and managed to a $35M budget including hardware, software, resources, and operations.

✪ 30% customer satisfaction boost and 57% call center staff reduction positioned by enabling one-and-done interaction capabilities through architecting and designing the first company integrated customer channel strategy including call centers, voice response, and web interactions✪ Co-managed a team of 70 staff members and consultants in all aspects of software development.