Rob Daly Email & Phone Number

Manteca, Ca, Us

Modesto, California, United States

Lathrop, California, United States

T-Force Freight 2022 -PresentOperational Supervisor Lathrop, CA Schedule and dispatch Delivery drivers to appropriate locations, according to customer requests.Schedules, payroll & labor budgetsSupervise, coach, and evaluate a workforce of of 18 City Route DriversDriver routing Daily Safety meetings for safe driving performanceDriver time… Show more T-Force Freight 2022 -PresentOperational Supervisor Lathrop, CA Schedule and dispatch Delivery drivers to appropriate locations, according to customer requests.Schedules, payroll & labor budgetsSupervise, coach, and evaluate a workforce of of 18 City Route DriversDriver routing Daily Safety meetings for safe driving performanceDriver time managementEnsure quality, quantity customer satisfaction, and financial commitments are met Show less

Livermore, California

Perform Metrics reporting and data analysis tasks to identify issues and opportunities for process improvements. -Driver Routing-Technician driving skills -Driver Time managementSchedules, Payroll & labor budgets Interview, hire, train, supervise and coach / Evaluate workforce of 20 TechniciansProvided Technical support for remote Technicians & ClientsEnsure quality, quantity customer satisfaction, and financial commitments are met

Dublin Ca

Hired & Trained Staff at 3 different locationsManaged P&L and labor budgets Created an environment that allowed for an increase in customer service. SMG Score from 87% to 97% in three different locations in 5 monthsIncrease Ecosure food safety score from 78% to 94% in 1 quarter

Modesto, California Area

Built strong business-to-business relationships with businesses with footprints of <10K sq. ft.Developed security solutions for small businesses to control inventory, secure business assets, and propertySelf-generated leads converted leads into customers, developed existing accounts, and closed sales quickly, all while keeping the business owner’s needs at the center of focus

Turlock, Ca

•Oversee activities directly related to making products or providing services.•Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.•Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.•Manage staff, preparing work schedules and assigning specific… Show more •Oversee activities directly related to making products or providing services.•Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.•Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.•Manage staff, preparing work schedules and assigning specific duties.•Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.•Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.•Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.•Plan and direct activities such as sales promotions, coordinating with other department heads as required.•Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.•Locate, select, and procure merchandise for resale, representing management in purchase negotiations. Show less

Albuquerque, New Mexico Area

 Customer Satisfaction: Increased OSAT (Overall Satisfaction) from 63% to 85% Financial Gains: Increased Gift Card Revenue by 300%. Team won best year over year sales growth in Gift Cards sales 2013 OSHA & Food Safety: Passed 2/2 State Safety Inspections with an Average score of 95%. Passed Internal Steri-tech Audit with 96% Worked closely with vendors to execute sales and Facility Maintenance goals.

Ripon, Ca

 Led a team of managers and associates in the overall success of a store that achieved $51M in sales annually, measured by store profitability, customer satisfaction and employee morale.  Improved Customer Service Index from a low of 86% in Oct 2006 to 91% in May 2008 and sustained seven 100% CSI ratings within 6 months; increased Deli sales by 25% within a year. Decreased store loss from 8% in fiscal year 2006 to 4% as of Apr 2008 while supervising multiple ongoing facility resets… Show more  Led a team of managers and associates in the overall success of a store that achieved $51M in sales annually, measured by store profitability, customer satisfaction and employee morale.  Improved Customer Service Index from a low of 86% in Oct 2006 to 91% in May 2008 and sustained seven 100% CSI ratings within 6 months; increased Deli sales by 25% within a year. Decreased store loss from 8% in fiscal year 2006 to 4% as of Apr 2008 while supervising multiple ongoing facility resets and remodels. Implemented recognition and reward programs, and mentored managers to be good listeners and front line leaders, which resulted in elevated employee morale. Achieved profitability by analyzing P&L statements, recognizing areas of opportunities, and working directly with existing vendors to confirm and verify shipments minimizing loss.  Established relationships with new vendors, reduced costs, and generated new sales with customer service always in mind.  Supervised staff scheduling around sales demands using an effective labor matrix while ensuring labor remains within the operational budget.  Coordinated intensive training for both managers and associates on genuine hospitality; oversaw the entire facility and enforced strict compliance to EPA, OSHA, and ECOSURE Show less

Cupertino, Ca

Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.Maintain metrics, reports, process documentation, customer service logs, or training or safety records.Supervise the work of logistics specialists, planners, or schedulers.Direct inbound or outbound logistics operations… Show more Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.Maintain metrics, reports, process documentation, customer service logs, or training or safety records.Supervise the work of logistics specialists, planners, or schedulers.Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources. Show less

Associate Of Arts (A.A.), Communication And Media Studies

Activities and Societies: Student Council, Cal- Sac Representative in Student Council. Anchored the weekly Ohlone Broadcast NewsCast.

Bachelor Of Business Administration (Bba), Logistics, Materials, And Supply Chain Management

Associate'S Degree, Criminal Justice/Police Science

AA In Criminal Justice