Rob Daly work email
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Rob Daly personal email
As part of Cpl’s continuing strategic evolution towards a Total Talent Solutions organisation, we are increasing our commitment to a client first approach where we will better understand our clients and help co-create new talent solutions with them. As the CCO I am solely focused on working with customers to solve their talent challenges, build long term solutions that deliver value, innovation and continuous improvement.Specialties: NPS/CSAT | Next Gen Assessment | Future of Work and Talent Consultancy | Managed Service Workforce Solutions | Employer Branding | Employee/Employer Value Proposition | Customer Experience | Employee Engagement |
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Chief Customer OfficerCpl Jan 2019 - PresentDublin 4, IeCpl’s goal is to be a customer first organisation and my role as the Chief Customer Officer (CCO) is to maintain customer centricity in all we do. As the CCO I’m responsible for the Cpl group organisations customers and to be the customer advocate, partnering with leaders across all business units to transform the customer experience and ensure that customers are at the heart of all we do. - Engage the organization in managing customer relationships.- Create a persistent focus on the customer in the actions that Cpl takes.- Drive the organization to work together for optimum customer experience and the delivery of new and innovative services into customers.-Execute the delivery of complex and strategic customer projects-Foster a culture of thought leadership and innovation to enhance the customer experience. -Drive on-going Voice of the Customer survey/engagement initiatives -Establish and maintain trusted advisor relationships with customers. -
Senior Talent DirectorCpl Jan 2013 - Dec 2018Dublin 4, IeSenior Talent Director for the CPL group. Responsible for the group recruitment divisions in pharma, life science, and our large scale enterprise accounts division. Each team was responsible for the provision of talent services across Ireland from executive, professional recruitment services through to high volume staffing solutions.The role also encompassed Group Sales and New Business Development function for all of Cpl's RPO, MSP, Managed Staffing and Managed Services product offerings.
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Head Of Talent & Sourcing DivisionsCpl 2005 - Dec 2012Dublin 4, IeHead of Talent Technology Recruitment in Cpl Resources plc. Managing a team of highly specialist consultants who recruit specifically for the following areas, Software Engineering, PMO, Network Support and Telecoms. Managing our International Sourcing Division which is Ireland's largest and Europe’s fastest growing provider of recruitment and sourcing services to companies through our ten local branches in Ireland and our growing network of 9+ branches and recruitment centers in Barcelona, Central and Eastern Europe. The team is the only provider of these services to serve the EU as a single market, and we offer a one-stop-shop to meet for language and technical skills within the EU. The team places over 2000 people annually into multi-lingual assignments.
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Manager Of Major Accounts DivisionComputer Placement Ltd 2003 - 2005Established Cpl's Major Accounts Division where the group specifically focused on the delivery of high volume multi-lingual technical support requirements.
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Principal Technology Recruitment ConsultantCpl Jobs Ireland 1997 - 2002Dublin 4, Ie
Rob Daly Skills
Rob Daly Education Details
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Ucd Michael Smurfit Graduate Business SchoolHr -
University College DublinHrm
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Clonkeen College
Frequently Asked Questions about Rob Daly
What company does Rob Daly work for?
Rob Daly works for Cpl
What is Rob Daly's role at the current company?
Rob Daly's current role is Chief Customer Officer.
What is Rob Daly's email address?
Rob Daly's email address is co****@****ent.com
What schools did Rob Daly attend?
Rob Daly attended Ucd Michael Smurfit Graduate Business School, University College Dublin, Clonkeen College.
What skills is Rob Daly known for?
Rob Daly has skills like Management, Sourcing, Crm, Recruiting, Internet Recruiting, Team Management, It Recruitment, Technical Recruiting, Consulting, Temporary Placement, Networking.
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