Rob Davis Email & Phone Number

Orlando, FL, US

Ridgefield Park, NJ, US

Oversaw a $1.5 billion portfolio in the Display Division, managing key enterprise customer relationships for high-profile clients such as McDonald’s, Starbucks, SoFi Stadium, New York Mets, and Best Buy. Our team significantly enhanced post-purchase services, increasing repair ticket volume by over 100% while reducing operational costs by 10%. Pioneered.

Cork, Ireland, IE

A client focused leader with responsibility for designing and executing commercial strategy for three businesses and 10 brands with revenue of $750M. Drove top line revenue to pre-pandemic levels after a 20% drop in FY 20. Increased sales team productivity by 10% through implementation of Salesforce CRM, Salesforce training, and managed adherence to.

Cork, Ireland, IE

GM with P&L responsibility for the strategy and execution for the Intrusion. Led the $500M business unit to net 15% growth despite the loss of the businesses largest customer just prior to joining the group. Led the global organization to a positive 7% EBIT after prior year losses by increasing spans of control and eliminating u necessary layers of.

Indianapolis, IN, US

Responsible for day to day leadership and optimization of DEFENDER’s $650M strategic ADT relationship. Reported to DEFENDER’s President/CEO and CFO to drive new programs to increase opportunities for the company’s world class customer acquisition operations. Executed new programs worth $30M+ in annual revenue resulting in record company revenue in 2016.

Singapore, SG

• Responsible for leading Financial Services strategy and execution for North American financial institutions. Building revenue and gross profit growth for current accounts and new business development for potential.
• Supporting global operations and initiatives
• Medical and security consulting
• Managing global crises and pandemic planning
• Risk mitigation in support of global assignments
• Reviews of globalpolicies to ensure maximum productivity

US

• Senior business development and account management leader responsible for directing operations to deliver high value, customer focused deployments to Convergys' top five client. Focused on cultivating strategic.
• Operations Optimization To reduce costs by 15%
• New Business Development with annual 10% growth
• Major Account Revenue Growth of more than $150M
• Contact Center Expertise in 4 geographies
• Client Experience Enhancement resulting in client satisfaction consistent with domestic scores

• Metropolitan Lending Officer in the Middle Market Group which consists of customers in the Greater Cincinnati area with annual revenues of $5 million to $200 million in diverse industry groups.
• Responsible for relationship management of a diverse portfolio of over 90 corporate customers and their complete banking services.
• Daily oversight of balance relationships in excess of $10 million and a loan portfolio of over $40 million.
• Extensive sales and product knowledge utilized in the cross selling and retention of existing customers and the pursuit of new relationships.
• Particular emphasis placed on cost reduction, while maximizing service charge and loan fee revenue.