Rob Dormer Email and Phone Number

Managing the clerical team for inbound/outbound and customer services. Working directly with the customers developing and improving relationships. Managing co pack operation and packaging ordering. Supporting the operation with improvements and new processes. Developing contingencies.

Stock Manager over 2 sites and 8 contracts

Systems Team Manager – Fenny Lock March 2013 – September 2015Clearly defined business requirements and scoped through to supporting final implementation and delivery on various projects.Delivered improved standardised reporting and management information to simplify processes and remove wasted time.Play a significant role in long-term strategic plans toward operational excellence to support our Senior Leadership Team’s vision and plan.Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives.Created system training material and co-ordinated training workshops for new and existing employees across the business.Systems Team Manager – Daventry Grocery October 2011 – March 2013Reporting directly to the Operational Support Manager, I was accountable for the management of systems and my team within the largest Distribution Centre in the UK.Accountable for meeting and reporting key budgets. Delivering Stock Integrity as part of my role to ensure compliance throughout.Upskilling and developing my Team of 12 clerks.Identifying opportunities in simplifying processes to deliver financial benefit.Stock and Administration Team Leader – Daventry June 2004 – October 2011Reporting directly to the Operations Manager I was responsible for the general day to day running of departments within the Distribution Centre.Ensuring Supplier Conformance was delivered.Reporting weekly and periodic stock loss, analysing with Senior Management Team to understand opportunities.All aspects of KPI control.Managed the day to day running of the department of 10 clerks.

Reporting directly to the Warehouse Team Manager I was responsible for the general day to day operation as a Warehouse Operative.Assembling stock accurately and in a timely manner.Counter balance driver and Reach Truck driverProcessing and assembling returns.Low Level Order Picker