A CIH housing professional with over 14 years experience of working in various frontline housing positions. A proven track history of successfully managing responsive, planned and void programmes of work, ensuring works are compliant and adhere to health and safety legislation. Ensuring service standards are adhered to, performance targets are met while delivering a customer focused service within budget. I manage through effective & inspiring leadership, building positive relationships and have a proven track history of motivating teams to deliver successful maintenance services. I have a wealth of experience in property surveying both in traditional and non traditional properties, fault diagnosis and preparing and managing programmes of work. I also have a sound understanding of social housing legislation, regulations and tenancy law.