With more than 24 years of experience, our team of licensed HVAC technicians have been rescuing homeowners’ and businesses in the Greater Raleigh area with top dog heating and cooling services. When you need exceptional HVAC care, friendly technicians and upfront pricing, call in the Hounds.We've earned the trust of our clients through the complete dedication we give to their specific needs, the ultimate care we take for their home or business, and going the extra mile to serve at the… Show more With more than 24 years of experience, our team of licensed HVAC technicians have been rescuing homeowners’ and businesses in the Greater Raleigh area with top dog heating and cooling services. When you need exceptional HVAC care, friendly technicians and upfront pricing, call in the Hounds.We've earned the trust of our clients through the complete dedication we give to their specific needs, the ultimate care we take for their home or business, and going the extra mile to serve at the highest level. We are referred to family, friends, neighbors, and businesses regularly, that's just how we're built. Our online reviews confirm that we are your go-to choice.Making a Comfortable Difference!Comfort Hounds is your faithful companion for a comfortable and healthy home or business. When you partner with us, you’ll enjoy all of the heating, air conditioning and indoor air quality services you need to fully enjoy your indoor space. We’re honest, fair and stand behind our work 100%, making us the company you can trust to get the job done right! Our experts offer the following services in the Raleigh, NC, area: • Air Conditioning Repair, Maintenance & Installation• Ductless Mini-Split Systems• Heat Pump Repair, Maintenance & Installation• Indoor Air Quality Solutions• Operational Assessments & Inspections• Commercial HVAC • Commercial Air Quality Count on Comfort Hounds! Get in touch with our team today by visiting our website mycomforthounds.com or by giving us a call at 919.578.7798.We offer a 100% Satisfaction Guarantee to our customers as we are confident in the level of service we provide as well as the quality of our craftsmanship performed by a team of experts, that are dedicated to serving you! Show less

As the Field Service Supervisor at Ivey I am responsible for quality control of technicians, safety awareness, Job site audits, Annual technician reports, mentoring/technical support, inventory management, coordinate parts and supplies replenishment, customer satisfaction, initial job site inspections with assigned technicians, represents the company professionally, honestly and ethically in all business matters and concerns. Abides by all company procedures, policies and systems and ensures… Show more As the Field Service Supervisor at Ivey I am responsible for quality control of technicians, safety awareness, Job site audits, Annual technician reports, mentoring/technical support, inventory management, coordinate parts and supplies replenishment, customer satisfaction, initial job site inspections with assigned technicians, represents the company professionally, honestly and ethically in all business matters and concerns. Abides by all company procedures, policies and systems and ensures that all members of the service technicians does the same. Check select completed calls for workmanship, efficiency and proper procedures. Handle customer service complaints in a professional manner with the focus on “more than satisfied customers” in all decisions. Assist Service Technicians, and all other technical staff with major problems as necessary. Perform service and maintenance on a regular basis, especially in peak demand periods. Services a wide range of Commercial/Industrial HVAC/R equipment. Show less

Service, repair, and provide preventative maintenance on a variety of commercial equipment such as Dx systems, heat pumps, chillers (water and air cooled) air distribution equipment, cooling towers, pumps, boilers, pneumatics, components, controls, hot and cold water loops, Variable Air Volume, fan powered heat boxes, as well as steam systems etc. Also responsible for the upkeep, proper cleaning, and maintenance of assigned work vehicle. Practiced strict safety measures to prevent any loss time… Show more Service, repair, and provide preventative maintenance on a variety of commercial equipment such as Dx systems, heat pumps, chillers (water and air cooled) air distribution equipment, cooling towers, pumps, boilers, pneumatics, components, controls, hot and cold water loops, Variable Air Volume, fan powered heat boxes, as well as steam systems etc. Also responsible for the upkeep, proper cleaning, and maintenance of assigned work vehicle. Practiced strict safety measures to prevent any loss time accidents. Maintain excellent customer relations both oral and written. Show less