Introducing DevOps-as-a-service globally as part of a wider digital transformation of banking services: • Establishing modes of operation, good practice guidance and competence matrices for content teams globally to create content for a range of channels from websites, through newsletters to chatbots and bespoke User Interfaces. • Drafting Statements of Work and SLAs for operational support teams.• Developing process workflows, operational guides, runbooks, and service… Show more Introducing DevOps-as-a-service globally as part of a wider digital transformation of banking services: • Establishing modes of operation, good practice guidance and competence matrices for content teams globally to create content for a range of channels from websites, through newsletters to chatbots and bespoke User Interfaces. • Drafting Statements of Work and SLAs for operational support teams.• Developing process workflows, operational guides, runbooks, and service guides.• Creating a wide range of security-related compliance and a template for IS027001 and GDPR compliance.• Creating robotics and automation process flows, stage definitions, KPIs and outcomes.• Establishing guidance on artefact life-cycle management, versioning, metadata and naming good practices.• Providing advice on Agile project management from ticket creation, through ticket management and process flows to inter-working with chatbots and robotics.• Leading teams and stakeholders to imagine, create and deliver new ways of working. Show less

An innovative and large-scale PaaS automation project:• Leading teams and stakeholders to imagine, create and deliver new ways of working.• Drafting Statements of Work and schedules for external collaborators.• Defining JIRA tickets based on the results of security testing and updating the risk-control matrix.• Creating the processes for the creation and management of UI and chatbot content.• Planning training delivery and creating collateral to assist change management.

Innovative project to introduce Service Orientated Architecture in DevOps mode to a mission critical environment:• Creating an automated content pipeline for technical and business communication.• Defining a communications and content strategy with associated KPIs.• Leading and inspiring content creation teams from a variety of disciplines. • Creating content for the corporate intranet, change communication and consultation.• Planning training delivery and creating… Show more Innovative project to introduce Service Orientated Architecture in DevOps mode to a mission critical environment:• Creating an automated content pipeline for technical and business communication.• Defining a communications and content strategy with associated KPIs.• Leading and inspiring content creation teams from a variety of disciplines. • Creating content for the corporate intranet, change communication and consultation.• Planning training delivery and creating collateral to assist change management.• Creating security-related content and information risk controls.• Drafting Statements of Work and schedules for external collaborators. Show less

Content creation:• Cloud, container architecture, service deployment, and automation.• Security content for applications, infrastructure, deployment, configuration, integration and network risk management.• Relational databases, data management, proxy identity hierarchy, persistence and recovery.• Telco cloud evolution to 5G, IOT, cloud native-ness, and App stores.I worked on a variety of products and disciplines, including infrastructure, Linux Containers, APIs, Big data… Show more Content creation:• Cloud, container architecture, service deployment, and automation.• Security content for applications, infrastructure, deployment, configuration, integration and network risk management.• Relational databases, data management, proxy identity hierarchy, persistence and recovery.• Telco cloud evolution to 5G, IOT, cloud native-ness, and App stores.I worked on a variety of products and disciplines, including infrastructure, Linux Containers, APIs, Big data and analytic integration, and wearables.DevOps global task force• Leading content creation team to define and develop innovative solutions.• Creating a development, deployment, collaboration and sales pipeline.• Building consensus with stakeholders and agreeing KPIs.• Implementation planning: creating communication and training collateral. Show less

• Chaired Audit committee, overseeing €300m budget.• Chaired Health Committee, scrutinizing statutory healthcare providers.• Member of panel recruiting senior Council employees and negotiating with trade unions.