Rob Goodman Email & Phone Number

Guelph, Ontario, Canada

Burlington, Ontario, Canada

Toronto, Canada Area

Manage service activities performed in-store by dedicated Home Depot service teams and provide oversight to Factory and Third Party In-Store Service teams. Supervise the work of approx 5-12 Area Supervisors and 45-60 Associates within a multi-store district. These teams ensure merchandising strategies are executed successfully creating an inviting shopping.

Toronto, Canada Area

• My primary responsibilities include:
• Reviewing, writing and managing special project requests from our vendor partners and merchandising team.
• Development of general service guidelines and other supporting documents and resources for the Vendor Services teams.
• Communicate field level opportunities and issues to the Merchant Team for action and resolution.
• Build strong partnerships with vendors to maintain service expectations and issue resolution.
• Partner with one Director of Merchandising and four product merchants in support of the Vendor Service Team.

• My primary responsibilities include:
• Ensure a high level of customer service within all departments, drive sales and maintain store merchandising standards.
• Maintain department profitability through report analysis and trend identification, and develop appropriate responses.
• Ensure product is merchandised according to Home Depot standards and customer’s needs.
• Represent Management as a certified member of the JHSC and participate in all meetings and inspections.
• Motivate and manage Inventory Management Associates & Department Supervisors team to ensure inventory is maintained and sales targets are met.

Oshawa