Rob Grey Email & Phone Number

Cheshire

systems and data security

HM Treasury is the United Kingdom's economics and finance ministry. It is responsible for formulating and implementing the Government's financial and economic policy.Desktop Support and Server Specialist (security cleared)Responsible for all desktop and server support for HM Treasury's offices in Norwich and London, to ensure the Ministry is able to deliver on its key strategies. Manage and resolve IT incidents logged via the IS Service Desk on the Marval System, to meet agreed… Show more HM Treasury is the United Kingdom's economics and finance ministry. It is responsible for formulating and implementing the Government's financial and economic policy.Desktop Support and Server Specialist (security cleared)Responsible for all desktop and server support for HM Treasury's offices in Norwich and London, to ensure the Ministry is able to deliver on its key strategies. Manage and resolve IT incidents logged via the IS Service Desk on the Marval System, to meet agreed KPIs (key performance indicators). Work with Polycom VC equipment, with connectivity over ISDN and WAN. Responsible for account creation and administration, using Windows 2000 and 2003 Server Active Directory. Also responsible for distribution of software via CCM v4. Create and administer HM Treasury electronic document and records management system. Remit for troubleshooting for HP Proliant and Windows 2003 servers. Ensure that asset data is up to date, to enable accurate configuration management and reporting. Provide additional technical support to infrastructure projects, as required. During time in post, proactively developed HM Treasury technical documents, in order to improve services offered Ensured IS team was able to meet quarterly KPIs for client support MINISTRY OF DEFENCE, VARIOUS LOCATIONS * JUNE 2007 - SEPTEMBER 2009 The Ministry of Defence is the UK government department responsible for implementation of government defence policy and is the headquarters of the British Armed Forces. Show less

security cleared)Responsible for a two year programme to deliver the Discovery Migration Element plan, ensuring all migration requirements were captured and incorporated. Remit to visit multiple Ministry of Defence sites to scope projects, brief and support client teams. Responsible for all client liaison on site, reporting to Ministry of Defence site team leaders. Overall responsibility for all site analysis and solutions delivery throughout project. Worked across MS server and… Show more security cleared)Responsible for a two year programme to deliver the Discovery Migration Element plan, ensuring all migration requirements were captured and incorporated. Remit to visit multiple Ministry of Defence sites to scope projects, brief and support client teams. Responsible for all client liaison on site, reporting to Ministry of Defence site team leaders. Overall responsibility for all site analysis and solutions delivery throughout project. Worked across MS server and workstation platforms, WAN and LAN networks, plus bespoke applicationsUndertook all project delivery planning and implementation, ensuring the project was delivered on time and on budget Ensured all quality standards were met and exceeded throughout the project Show less

Network Rail is responsible for running, maintaining and developing all railway tracks in the UK, as well as signalling systems, rail bridges, tunnels, level crossings, viaducts and 18 key stations. It employs around 35,000 staff.

Responsible for IT support to schools, libraries and council offices across Runcorn and Widnes. Provided support to customers across NT4, W2K, Pro XP, Active Directory, MS Office, PC Duo, plus multiple hardware and software installations. Delivered consultancy and solutions for technical issues with desktops and laptops. Undertook broadband installations, wireless set-up and patching. Role also included build, installation and testing of new software and operating systems, prior to wider… Show more Responsible for IT support to schools, libraries and council offices across Runcorn and Widnes. Provided support to customers across NT4, W2K, Pro XP, Active Directory, MS Office, PC Duo, plus multiple hardware and software installations. Delivered consultancy and solutions for technical issues with desktops and laptops. Undertook broadband installations, wireless set-up and patching. Role also included build, installation and testing of new software and operating systems, prior to wider roll-out. Show less

security cleared) Responsible for support to three Ministry of Defence sites in London and surrounding area. Supported NT4, Win 2K Pro, VERITAS, MS Office and multiple bespoke MOD applications. Provided support and solutions for MOD clients on desktop and laptop issues, built, tested and installed software and operating systems prior to roll-out. Responsible for daily server back-up and all data confirmation.

NOVEMBER 2003 BAE Systems is a global defence, security and aerospace company with approximately 107,000 employees worldwide. The Company delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services.Support Engineer (security cleared)Responsible for support for various BAE sites across the North West of England. Worked with BAE specialist software, Lotus… Show more NOVEMBER 2003 BAE Systems is a global defence, security and aerospace company with approximately 107,000 employees worldwide. The Company delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services.Support Engineer (security cleared)Responsible for support for various BAE sites across the North West of England. Worked with BAE specialist software, Lotus Notes, Outlook, MS Office Suite, NT4, XP, and W2K. Part of delivery team for XP roll-out across BAE sites, delivered to tight deadline. Provided consultancy and solutions for software and hardware issues with desktops and laptops. Responsible for build, testing and installation of software; installation of peripherals; troubleshooting technical issues; audits on desktops and laptops. Implemented remote desktop fixes and installations. Responsible for PC builds for laptops and desktops, installing and testing hardware and software. Show less

is the world's leading oilfield services company supplying technology, information solutions and integrated project management. The company employs more than 79,000 people working in approximately 80 countries.

Provided outsourced support and technical advice to multiple blue-chip clients, supporting a global user base of around 90,000 users. Deputy Team Leader, responsible for highest quality customer service, team meetings, staff rosters, management reporting and team delivery of Service Level Agreements. Provided remote customer support across W2K, NT4, W98/ 95, MS Exchange, MS Office Suite, ACE, Shiva, RCO, Citrix, Remotely Possible, User Manager, Hyena, Timbuktu. Delivered consultancy and… Show more Provided outsourced support and technical advice to multiple blue-chip clients, supporting a global user base of around 90,000 users. Deputy Team Leader, responsible for highest quality customer service, team meetings, staff rosters, management reporting and team delivery of Service Level Agreements. Provided remote customer support across W2K, NT4, W98/ 95, MS Exchange, MS Office Suite, ACE, Shiva, RCO, Citrix, Remotely Possible, User Manager, Hyena, Timbuktu. Delivered consultancy and solutions for software and hardware issues with desktops and laptops.; Bechtel is one of the world's largest engineering, construction, and project management companies. It operates in the energy, transportation, communications, mining, oil and gas, and government services sectors. It employs around 49,000 staff globally. Show less

Build Room (EDS contractor) Member of migration team from Token Ring to Ethernet. Responsible for PC builds, printers, installation of software and hardware across NT4, W98, and W95. VARIOUS SHORT TERM CONTRACTS VIA AGENCIES