Rob Grumman Email & Phone Number

Greater Seattle Area

- Train and Perform technical qualifications for Partners on Riverbed Products- Provide pre- and post-sales technical consulting to prospective and existing channel partners- Make and organize technical designs and presentations- Assess, guide, and manage technical teams and help build/foster technical relationships- Support Account Management- Investigate.

Tacoma, WA

• Technical Consultant for Pierce County School District
• Provided technical consulting to Pierce County School District
• Planned and helped migrate school Desktops to Windows 8
• Consulted and helped upgrade their Data Centers to current industry best practices
• Conducted quarterly training of staff on technology and trends

Greater Seattle Area

• Provided technical consulting, training and support to sales teams and customers for all Dell Enterprise products. Strong customer advocate, maintaining a "trusted advisor" role with customers and provided guidance and.
• Worked with Dell account teams all across the Pacific Northwest and Canada to win customer… Show more Provided technical consulting, training and support to sales teams and customers for all Dell Enterprise products..
• Worked with Dell account teams all across the Pacific Northwest and Canada to win customer business and drive sales of all Dell Enterprise products running Microsoft Windows Server and Linux-based operating systems
• Presented key product features and benefits to customers across different segments with hands on technical product demos, roadmap sessions, and regional weekly technology sessions on an as needed basis
• Provided consulting, architectural white-boarding, project management, deployment assistance and third level support on all Dell enterprise products as needed
• Provided customer product feedback directly into Dell Product Groups and Brand management by email, conference calls, and arranging customer visits to Dell

Austin, Texas Area

• Managed small training organization in the former Dell University department providing technical training to Dell new hire Advanced Systems Group members and 3rd party corporate and self-service providers on all Dell.
• Research and creation of all training materials and hands-on labs
• Delivery of 5-day training courses that included theory of operation… Show more Managed small training organization in the former Dell University department providing technical training to Dell new hire Advanced.
• Delivery of 5-day training courses that included theory of operation, emerging technologies, disaster recovery, disassembly and reassembly and advanced troubleshooting
• Maintenance and repair of all training equipment
• Customized onsite customer training for large groups Show less