Cross-platform management of social media accounts, graphic design, advertising, and website management, for a Maryland-based non-profit organization.

Cross-platform management of social media accounts for a Washington DC-based non-profit organization.About Community Building Art Works.Through online and in-person workshops led by professional artists, Community Building Art Works builds connected communities where veterans and civilians share creative expression, mutual understanding and support. Our art and poetry workshops have reached tens of thousands of service members, veterans, military family members, caregivers, and healthcare workers. CBAW encourages the use of arts as a tool for narration, self-care and socialization for those struggling with emotional and physical injuries caused by trauma.Our board is composed of veterans from 3 branches of service, established contemporary artists, military family members, and professionals in the field of adaptive reintegration. In addition to our eight executive board members, CBAW’s work is shaped by stakeholders who provide feedback on community needs, program direction, and help to facilitate workshops and build the community.

Part-time management of information systems and office administrative assistance for a family-owned electrical engineering business.Office Assistant & PC Technician | Robert Haney & Associates, Rockford, IL1996 – MARCH 2020• General Office• Bookkeeping• PC Technician• Network Administrator

Temporary agency placement job for a local law firm, filling in for the permanent employee who was on leave.Call Coordinator | Black & Jones, Attorneys At Law (via Furst Staffing Temp Service), Rockford, ILNOVEMBER 2017 – MARCH 2018• Managing Illinois Worker’s Compensation Call Calendar for Attorneys• Mail Merge of Worker’s Compensation Notices/Motions• Opening New Worker’s Compensation Case Files on AbacusLaw Software• Mail Merge for Documents pertaining to Client Letters and Forms• Other General Office Tasks

Amcore Bank N.A. (Now known as BMO Harris Bank as of 2010 merger.)Assistant Branch Manager | Amcore Bank N.A., Colonial Village, Rockford, ILDECEMBER 2007 – AUGUST 2009• Daily Operations• Management & Coaching Tellers & Personal Banking Associates• Opening Checking & Saving Accounts• Completing Consumer Loans• Maintaining Bank & Government Auditing Standards• Maintaining High Quality Customer ServiceTeller Supervisor | Amcore Bank N.A., Colonial Village, Rockford, IL & Roscoe, ILSEPTEMBER 2002 – DECEMBER 2007• Open/Close Branch• Stocking Cash from Brinks Armored Car Delivery• Balancing Branch Cash Vault• Training Teller Staff• Approving Teller Transactions• Multiple Awards for Fraud Detection and Recovery• Maintaining Bank & Government Auditing Standards• Running & Balancing Cash Drawer• Sales (Product Referrals)• Maintaining High Quality Customer ServiceSenior Teller | Amcore Bank N.A., Roscoe, ILMARCH 2002 – SEPTEMBER 2002• Training Teller Staff• Approving Teller Transactions• Maintaining Bank & Government Auditing Standards• Running & Balancing Cash Drawer• Sales (Product Referrals)• Maintaining High Quality Customer ServiceBank Teller | Amcore Bank N.A., Roscoe, ILAUGUST 1999 – MARCH 2002• Running & Balancing Cash Drawer• Sales (Product Referrals)• Maintaining High Quality Customer Service

Retail cashier, stocker, and sales clerk for a hobby and comic book shop.