Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Rob Hawks is listed as Focused 28 Year Commercial Roofing & Project Management Professional, Helping Customer Problems Go Away. based in Greater Chicago Area, United States. AeroLeads shows a matched LinkedIn profile for Rob Hawks.
Rob Hawks previously worked as Project Assistant at Interstate Roof Systems Consultants, Inc. (Irsc) and Project Manager at All American Exterior Solutions. Rob Hawks holds Hotel, Motel, And Restaurant Management from Purdue University Northwest.
Accomplished and organized professional with 13+ years corporate experience in warranty claims project management covering a 7-state territory. I have extensive knowledge of EPDM, TPO, PVC and modified products from various manufacturers, in addition to 9+ years of practical on-the-job roofing experience, 3-years classroom study, 2-years commercial roofing instruction, commercial roof inspection, warranty negotiations and solid people skills. Also responsible for supervising and directing work assignments for several field tech reps within my territory.
Listed skills include Microsoft Office, Management, Microsoft Word, Powerpoint, and 27 others.
A career timeline built from the work history available for this profile.
Elgin, Il
Assisted with specification writing, observed large-scale commercial roof installations and repairs, and compiled and submitted daily observation reports. Performed on-site leak investigations and maintained database of all roofing projects.
Lake Zurich, Illinois
Scheduled customer site visits for roof assessment and consultation.Evaluated commercial roof conditions by completing thorough inspections.Generated reports and repair costs, based on site inspections.Completed material and labor estimates for new commercial roof installations.Maintained database of potential and active clients and developed effective sales strategies.
Rosemont, Il
Assisted technical committees and NRCA technical staff to update existing publications, including The NRCA Roofing Manual: Architectural Metal Flashing, Condensation and Air Leakage Control, and Repair Manual for Low-Slope Membrane Roof Systems. Worked with NRCA education department, reviewing and editing materials for on-line training modules. Assisted with CERTA (Certified Roofing Torch Applicator) training program, which instructs installers on safe practices when using torch applied roofing materials. Responded to inquiries for roofing-related technical assistance and problem analysis received via telephone and email from NRCA members and other interested parties.
Indianapolis, Indiana Area
Warranty Claims - Troubleshooting problematic roofing issues while maintaining and enhancing customer relationships. Performing leak investigations. Management of all applicable actions performed during the entire claim process, from initial involvement until settlement. These actions include scheduling multiple on-site investigations, partnering with roofing contractors to perform on-site investigations, organizing notes, photo documentation and observations, technical support, post-repair inspections, initiating any required material testing with our technology lab, developing and forwarding applicable repair specifications, suggested additional upgrades / enhancements to improve system performance and integrity, worked closely with various sales groups to provide high-quality customer service, report generation, group presentations, organizing shipment of repair materials, performing all verbal and written communication with building owners, property managers and facility maintenance. Internal collaboration with various departments, working towards claims resolution. Project Management - Assignation of site inspections by local technical representatives / roofing repair contractors, editing of site information for review and report generation, scope of work development for individual jobs, bid solicitation, point of contact for pre-construction meeting, project management up to and including job completion.
Indianapolis, Indiana Area
Lead field technician support - Assisted lead field technicians in day-to-day leak troubleshooting and repair, rooftop equipment installations and customer relations.Lead field technician - Management of larger scopes of work, inventory control and procurement, company vehicle responsibility, day-to-day leak troubleshooting and repair, rooftop equipment installations and customer relations, Duke Realty roof inspections for Indiana and Ohio, WalMart roof inspections for all stores in Indiana. Prologis inspections in Indiana. Lauth Group in Indiana, CB Richard Ellis in Indiana. Report generation for all inspections. Office administration - Leak repair delegation to lead field technicians, customer communication, accounts receivable, tracking of warehouse / yard inventory. Curriculum development for training program. Upper management support with maintenance inspection program. Sales account management - Sales solicitation, customer relation generation and retention, building book of business, repair bid generation, project management.
Indianapolis, In
Managed 12 employees. Ordered food and store supplies. Conducted inventory control. Provided customer service. Created weekly sales reports.
Quick answers generated from the profile data available on this page.
Rob Hawks is listed as Focused 28 Year Commercial Roofing & Project Management Professional, Helping Customer Problems Go Away..
Rob Hawks is based in Greater Chicago Area, United States.
Rob Hawks has worked for Interstate Roof Systems Consultants, Inc. (Irsc), All American Exterior Solutions, National Roofing Contractors Association, Firestone Building Products, and Nu-Tec Roof Maintenance Division.
You can use AeroLeads to view verified contact signals for Rob Hawks, including work email, phone, and LinkedIn data when available.
Rob Hawks holds Hotel, Motel, And Restaurant Management from Purdue University Northwest.
Rob Hawks is listed with skills including Microsoft Office, Management, Microsoft Word, Powerpoint, Project Management, Warranty Claims Resolution, Long Term Customer Relationships, and Conflict Resolution.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Rob Hawks you were looking for.
