Resident Engagement Officer (Repairs)
Current- Promoting and enabling effective resident and leaseholder participation with the Housing department, ensuring good resident representation and accountability, Implementing the agreed resident engagement strategy
- To hold and manage relevant budgets in relation to resident involvement as directed by the System support, performance & engagement manager
- Organising and prioritising my workload with a flexible attitude to working hours as evening and weekend work are often necessary.
- Promoting and supporting ways for residents to participate in decision making affecting their homes and communities, both with traditional as well as new and innovative structures for participation. I work with.
- I am involved with Recruiting, inducting, training and monitoring the work of tenant volunteers.
- I undertake consultation with residents and stakeholders in connection with the Local Authorities policy and strategy reviews establish whether services are meeting tenant’s needs and expectations.
Mar 2018 - Present
