Managing integration testing of the online sales platform for new regions

QA Lead on the paladins project

Headed up all testing on the project• Designed and carried out test plans and smoke tests for all features• Verified that all patch notes were functioning as per spec• Supervised testing done by members of other departments to assist QA• Performed large portion of customer service duties• Tested storefront tech to ensure proper monetary transactions• Assembled documentation on testing tools for use by members of other departments as needed

Tested a variety of game systems for multiple platforms• Performed light programming to assist the scripting team• Adjudicated rules to assure congruity between online andanalog games• Trained and supervised interns in the department• Organized and directed community eventsDesigned and implemented missions and other content• Balanced and tested new game systems• Laid out and implemented new questing areas• Assisted with rebalancing of in-game economy• Assisted in reworking of MMO monetizationWrote dialogue and story beats for multiple projects• Designed and balanced game systems• Researched, wrote, and edited product pitches and designdocuments• Investigated viability of potential products• Provided editing assistance for player-accessible gamedocumentation