Head of IT overseeing all aspects of corporate (head-office) technology including:o Development and management of technology budgetso Set-up and management of equipment (laptops, printers, remote desktop servers, mobile phones), including Endpoint/Intune managemento Design, build and management of intranet and knowledge bases using SharePoint Online and Dynamics 365o Global administrator of Office 365 licenses, security, Azure, Microsoft Teamso Key point of contact for all… Show more Head of IT overseeing all aspects of corporate (head-office) technology including:o Development and management of technology budgetso Set-up and management of equipment (laptops, printers, remote desktop servers, mobile phones), including Endpoint/Intune managemento Design, build and management of intranet and knowledge bases using SharePoint Online and Dynamics 365o Global administrator of Office 365 licenses, security, Azure, Microsoft Teamso Key point of contact for all IT matter including training and technical support• IT business partner overseeing operations-based technology at 71 Tim Hortons and Wendys restaurants across Ontario, including:o Maintenance and troubleshooting of POS, debit machines, surveillance and alarm equipment/software, firewalls, network switches, LTE failover devices and network infrastructureo Conducting security audits to ensure alignment with PCI compliance standardso Managing relationship and technology projects with Tim Hortons and Wendys IT teams• Procurement of head-office and restaurant equipment and service agreements• Identification and implementation of technology measures to enhance operational efficiency including use of PowerApps and Power Automate to automate processes• Identified the need for and executed the migration of an on-premises server to a cloud-based server including the transfer of thousands of documents, design and build of permissions and content management, and delivery of end-user training Show less