Installation, training, and support of PC driven amusement attractions.Windows PC configuration, assembly, installation, and support.Creation and maintenance of all backup solutions. File server administration.

Responsible for overall sales, customer service, and team leadership inside store. Directed Team Training on new products.Successfully led store from 200th to top 15 in the company in a priority target area designated by the corporate office in one month time period.

Developed and operated an 11,000 square foot children's inflatable fun center. Composed a detailed business plan and secured financing from private investors. Negotiated a 5 year lease, construction, and physical development in less than 30 days. Driven by desire to succeed, took Bounce Spot from concept to creation in under a year. Held full planning, operating, marketing, advertising, HR and P&L responsibility.Managed revenue and expenses to reflect budget constraints.Planned and monitored daily staffing schedules and adjusted accordingly to ensure adequate staffing levels that support operational demands and business objective. Managed and oversaw administrative functions to ensure all paperwork was processed efficiently and in a timely manner and met all compliance requirements.Created and managed vendor relations to ensure the cost-effective purchase of goods and supplies.Kept abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking and participation in professional organizations.

Led all aspects of operations including development of people, sales and profits. Initiated and managed event planning. Managed profit and loss centers including food, supply and labor costs to meet annual operating budgets. Increased profits to highest amount in company history with in first year of management.Improved management/labor relations and reduced employee turnover rate.Co-authored the company's first employee policies and procedures handbook and training exercises.Streamlined staff scheduling system, introduced Point of Sale system, securely networked the facility.Implemented creative marketing strategies.Directly responsible for all repairs and preventative maintenance for more than 77 go karts, 10 bumper boats, mini bowling, and over 150 arcade and redemption games.