Rob Jankowski Email & Phone Number

Boston, Massachusetts, United States

The CO/PMO Team worked large projects for the Top Tier Customers [i.e. - Waste Management, AAA, etc.]

Portsmouth, Nh

Source, provision and coordinate the installation of internet circuits / access points, procurement of new & the porting of existing phone numbers, CNAM (caller ID) activation, 411 Directory Assistance listing, and Enhanced 911 enabling for industry leading VOIP phone system for small to medium business enterprises.Provide Tier 1 & 2 technical support, configuration & trouble shooting for our client's multiple server based phone systems in the network operations center. Remote server management (via RDP and Telnet access) and database configuration changes.On-call monitoring of remote phone servers for constant internet connectivity......alerting ISP carriers and clients of offline issues even before they are known.

Durham Nh

Operations Analyst:Expedited & coordinated with multiple departments and plants across the globe for the shipment of critical parts from vendors & our own manufacturing out to the customer site for the operation of newspaper printing presses.Load balanced warehousing pick tickets for customer parts orders.Ran weekly & monthly spreadsheets and reports displaying the performance of parts deliveries to the sites.Service Parts Rep:Worked in a highly technical, high volume call center.Placed customer orders & researched parts requirements with the use of bills of materials, electrical schematics and machine drawings

Managed all aspects of running an industrial distribution business. Soup to Nuts.Including:National / Local Account managementMultiple Store Sales / Active Account growthDistrict / Store product trainingEmployee development (multiple employees went on to be General managers)Accounts receivableAccounts payableInventory controlShowroom Design