Lead a team of Automotive Professionals delivering Sales, Marketing, Parts and Service support to the Ford Distributors that sell and service Ford Products in the 48 countries that make up Sub Sahara Africa.

I work with a fantastic team to leverage the marketing opportunity of Ford Performance by engaging owners and enthusiasts with Ford's exciting products and motorsports events.

Marketing responsibility for the Global Collision Parts Business for Ford Customer Service Division.

I lead a team of 7 Automotive professionals who are responsible for all retail parts and service sales and marketing business for Ford, Lincoln Dealers and Quicklane Auto Centers in the Atlanta Region. Our team is also responsible for ensuring customer issues and concerns are handled in an appropriate manor, and that our franchised dealer partners maintain adequate training certifications as well as technical skills and tools. Total retail revenues generated by the Atlanta Region Parts… Show more I lead a team of 7 Automotive professionals who are responsible for all retail parts and service sales and marketing business for Ford, Lincoln Dealers and Quicklane Auto Centers in the Atlanta Region. Our team is also responsible for ensuring customer issues and concerns are handled in an appropriate manor, and that our franchised dealer partners maintain adequate training certifications as well as technical skills and tools. Total retail revenues generated by the Atlanta Region Parts business exceeds $84 Million annually. Additionally, I act as Chairman for all of Ford's local volunteer efforts in the Atlanta Metro Area at organizations such as the Atlanta Community Food Bank and the Atlanta Woman's Shelter "My Sister's House". Show less

Developed Sales and Inventory strategies for the Southeastern United States Markets of Charlotte, Atlanta, Orlando, and Miami for Ford and Lincoln Sales. Key responsibilities included providing strategic recommendations for sales promotions and dealer inventory, providing post program analysis, and managing the wholesale process of new vehicle inventory.

Lead all marketing, advertising, and incentive activites in the South East United States for Ford Motor Company with an annual budget exceeding $45 million. This includes managing the Tier II advertising of 2 Ford Dealer Advertising Funds, and monitoring Tier III Dealer Co-op activities. Responsible for developing and implementing Regional marketing events and activating Corporate Partnerships such as the Tampa Bay Buccaneers Sponsorship, Sea World Partnership, Busch Gardens Sponsorship, and… Show more Lead all marketing, advertising, and incentive activites in the South East United States for Ford Motor Company with an annual budget exceeding $45 million. This includes managing the Tier II advertising of 2 Ford Dealer Advertising Funds, and monitoring Tier III Dealer Co-op activities. Responsible for developing and implementing Regional marketing events and activating Corporate Partnerships such as the Tampa Bay Buccaneers Sponsorship, Sea World Partnership, Busch Gardens Sponsorship, and all Ford sponsored Motorsports events such as the NASCAR Daytona 500, NASCAR Ford Championship Weekend at Miami Homesteadn Speedway, Sebring Raceway Mobile One 12 Hour Race, and various Regional National Hot Rod Association Monster Jam events. Responsible for developing Tier III Dealer Sales Contests and Incentive Programs. Show less

Lead all Sales and Marketing Activities in the third largest U.S. retail vehicle market, South Florida, for Ford, Lincoln Mercury Sales Operations. Manage Sales, Finance, Inventory, and Customer Satisfaction for 45 Retail Dealerships. Key responsibilities include $1B wholesale portfolio, $50M in dealership profits, and retail sales in excess of 60,000 units per year.

Key dealer contact for a group of Ford and Lincoln Dealers in a geographic territory for all their parts and service needs. Key responsibilites included assisting dealers with customer satisfaction goals, consulting on the warranty cost management program, and ensuring financial health in the parts and service departments.

Responsible for all Ford North America Marketing, Sales, and Service hiring, training, and placement. Coordinated a 30 member cross functional Human Resources Process Improvement Operating Committee Executed the 2004 Hiring Business Plan by managing the hiring process of 69 full time hires and 40 summer internship hires.  Designed and implemented a Regional Supervisor Survey process that improved the overall quality of training. Re-designed the Ford Marketing Sales & Service… Show more Responsible for all Ford North America Marketing, Sales, and Service hiring, training, and placement. Coordinated a 30 member cross functional Human Resources Process Improvement Operating Committee Executed the 2004 Hiring Business Plan by managing the hiring process of 69 full time hires and 40 summer internship hires.  Designed and implemented a Regional Supervisor Survey process that improved the overall quality of training. Re-designed the Ford Marketing Sales & Service new hire training program that increased employee satisfaction and resulted in one of the lowest attrition rates in the Automotive Industry. Managed a cross-functional recruiting team at the National Hispanic Business Association Career Fair and exceeded hiring goal for event. Show less

Launched a new Customer Satisfaction initiative for Ford and Lincoln Dealers in the U.S. that provied customer handling and facility standards. Responsible for program measurement and field implementation and training.

Developed and implemented Regional Marketing Strategies for Ford Dealers in the Twin Cities Region. Programs included Regional Auto Shows, grass roots marketing events, retail consumer incentives, dealer incentives, and Dealership Sales Contests.

Lead a group of Ford Dealerships in a geographic territory by providing in-dealership consulting and wholesale support. Key responsibilities included inventory management, customer satisfaction goal setting, and retail marketing program implementation.

Supported all aspects of the Regional Marketing Strategies of the Twin Cities Region.

Worked as an analyst at the Ford Customer Assistance Center fielding customer concerns, questions, and issues.