Rob Keefe Email & Phone Number

Results-driven senior executive with over 25 years of comprehensive experience in the ICT industry, demonstrating expertise in general and operational management, executive sales, IT project and operations management, analytics, leadership, and continuous improvement. Proven track record of success in managing large projects and business units, driving operational transformations, and achieving significant financial and operational improvements. Recognized for executive sales skills with a portfolio exceeding $225M and >2700 in-region, person-year jobs. Adept at leading teams through digital transformations, fostering customer relationships, and developing and marketing services. Key competencies include general management, P&L management, C-level communication, project management, customer service, business development, and technical support.Current Position:Senior Director – Technical Support Services at Innovatia Inc., leading a 300+ person team across 3 countries, managing a diverse range of services, including premise and cloud-based communications infrastructure support.Previous Positions:Director – Major Accounts: Successfully grew targeted product areas, closed multi-million-dollar deals, and evolved client relationships into trusted partnerships.Account Manager/Business Owner – Teleweb: Managed the largest account, achieved 20% revenue growth, and spearheaded offshore capability development.Education/Professional Development:Holds relevant training courses in Performance Excellence (Lean Six Sigma), Executive and Solution Sales, Project and Program Management, and extensive training in CRM and business intelligence systems.Known for achieving significant financial, client, and employee engagement improvements. Proven leadership in continuous improvement initiatives and strategic corporate responsibilities. Passionate about driving positive change and delivering value in dynamic business environments.

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  University Of New Brunswick