Rob Kessler Email & Phone Number

Projects 1-6:Annual release projects (Lending, Deposits & IVR) incorporating the latest customer requests and government mandated financial enhancements. Duties include creating and maintaining project schedules, performing health checks, reporting to project sponsors and executives on project status, tracking risk and issues, leading agile spring planning.

San Antonio, Texas, US

Project was to re-introduce the Agile methodology to USAA development. Duties included creating and maintaining agile backlogs, running burndown reports, performing health checks, tracking risk and issues and reporting on status to project sponsors.

Mayfield Village, OH, US

Project was to start switching over to an ITIL-based service management system. Duties included creating and maintaining project schedules, status reporting and meeting coordination.

Dublin 2, IE

Project Management Officer on a $3M transition to an ITIL-based service management tool (ITSM v7). Duties included creating and maintaining project work plans, project budget, project status reports, preparing for project audits and ensuring best practices/formal project methodologies were followed. Tool was successfully implemented in over 29 countries.

Charlotte, NC, US

Directed a staff of six on five different Six Sigma based projects as part of the largest credit card conversion in history. Duties include estimating projects, creating budgets, assigning resources, creating work plans and inter-project coordination. The project implemented successfully November 2006.

Santa Fe, US

• In charge of overall management for a state agency's $84M IT processing operation, while concurrently leading a 16-month, $7M project to transition the development department (infrastructure & software) from an outside.
• As senior development manager, lead a team of 25, including an application manager, 11.Net/AllFusion Gen developers, one DBA, one mainframe specialist and 11 consultants.
• Budgeted, planned, staffed and lead a six-phase transition project to on-time completion with no interruption of service. Included.Net and AllFusion Gen development programs, associated web servers, and multiple.
• Authored the system’s 2005 SLA.
• Presented major deliverables to the CIO.
• Identified unnecessary licenses saving the client over $200,000.

New York, NY, US

Developed CBD Cool:Gen server modules for a nationwide web-based insurance quotation system. Defined the global coding standards for all Cool:Gen development work for the ‘New Development’ team and reviewed/approved all code before release to system test.

US

Senior business analyst on the redesign of the State’s COMETS financial system.

Southlake, Texas, US

Senior developer on the worldwide address modification project which enhanced communiqués to over 25M customers worldwide. Duties included conducting impact analyses, researching business requirements, coding vital changes and coordinating testing with other legacy systems. The project implemented successfully August 2001.

Armonk, New York, NY, US

Researched, documented and recommended corrections to the Disbursement section of a $20M State IT system that had failed Federal certification requirements and was in danger of losing millions in matching Federal funds. Duties as the Disbursement team lead included being the technical lead in all JAD sessions, creating work plans, assigning resources.

Armonk, New York, NY, US

Managed a 10-person development team working on cellular applications for the largest telecommunications company in Australia. The Mobile Integrated Customer Account (MICA) system processed over 300,000 transactions per day on a customer base of 1.5 million. Duties included reviewing all requirement documents, supervising the writing of design specs.

US

Managed all version control and model management for the systems development group. Also led the T+ 3 days settlement project.

Mannheim, DE

Senior developer and business analyst.