Primary focus has been engineering and technical support of LAN/WAN/Data Center switching and routing environments of SyCom clients throughout the Richmond metro area. Responsibilities span all aspects of network life cycle, to include planning, design, implementation, operation, and integration.

Worked collaboratively with sales account executives to meet and exceed sales revenue and profitability goals, while generating new business opportunities and revenues through interaction with both existing and new prospective clients.Provides valued technical expertise to prospective clients, promoting the features, functions and desirability of ANS products or services, including network security, wireless, network infrastructure, IP telephony, video surveillance, etc.Interfaces with IT decision-makers at all organizational levels to help make sound investments while controlling costs, consulting on project management, sticking to timelines and minimizing disruptions. As a strategic IT adviser, focused on relating IT capabilities to business value to show organizations how to leverage their information technology for a competitive advantage.

Developed corporate IT architectural strategy, providing careful planning and design, while being mindful of cost considerations in implementing network infrastructure.Functioned as engineering lead on complex problems where analysis of situations or data requires an in-depth evaluation of various factors in meeting business needs.Evaluate, recommend, and select appropriate hardware and software for data network infrastructure, taking direct role in reviewing vendor proposals and making endorsements.Tasked with driving complex capacity planning, analysis and engineering design changes to the core IT infrastructure.

Acting as the lead technical sales resource and advocate for Verizon products and services within the assigned client base.Tasked to protect and grow revenue within assigned accounts from a solution based approach in meeting sales objectives.Collaborate with multiple product specialists and engineering teams to develop, design, price and present solutions to support customers strategic initiatives.Take technical lead in RFI/RFP responses, with the ability to lead multi-functional teams in large, complex opportunities.

Responsible for sales account support in the implementation of products and services (pre- and post-sales) relating to infrastructure, internetworking, and convergence aspects of BT's portfolio. Represent BT’s technical capabilities to prospective clients and existing customer base, to influence customer expectations in the establishment of a technology strategy that favors the supply of BT products and services.

Provided network operations personnel with advanced technical support in fault isolation and repair functions of global MPLS, frame relay, and ATM networks; to include surveillance, fault isolation, service implementation and repair activities of BT Americas Regional Center of Excellence.Implemented chronic programs and make technical recommendations to enterprise class customers enhancing service performance and network availability.Coordinated and implemented customer design changes and new service activations.