Service Delivery Executive, Prince2 Qualified
Service delivery / project management. Overseeing product portfolio on a contract for a well-known government executive agency. Remotely monitoring warehouse stock, trending sales levels/stock depletion rates, generating and advising on run-out dates, risk management, product lifecycle planning, generating schedules and securing buy-in of client and internal stakeholders for all project phases and deadlines, alerting client and internal editorial and graphic design teams, writing product specifications, costing, presenting profitability models, initiating procurement phase, securing director approvals, placing orders with vetted panel of suppliers, managing production process, ensuring timely delivery and quality control, overseeing invoicing. Competitor analysis, understanding of markets and supply/manufacturing industry trends. Familiarity with government buying standards and liaison over any agreed exceptions. Advising ad sales agency selling space in print product range, reporting false positives to AV companies on electronic products and working to resolve issues, researching and reporting copyright/IPR infringements, account director cover and support as required. Providing regular client updates on schedules and production progress, sales and stock reports, advising customer services, understanding possible impact of legislation changes on portfolio and product cross-over.
