Rob Lilley Email & Phone Number

Bedminster Down, Bristol

Deceased Estate Administration and Deceased Estate Correspondence (as below)Dealing with requests received by letter, faxs and email.Legal RejectsRejecting legal documents to register the death of a shareholder, death of a joint holder or death of a registered executor. Rejecting photocopies or incorrectly certified copies of documents, for example to register a death or a Power of Attorney.PaymentsGiving information on outstanding dividend or other payments, explaining payment reissue fees and giving details of how payments can be reissued, e.g. by cheque, direct transfer or overseas transfer.

Temporary Assignment At Computershare Bristol

Deceased Estate AdministrationParticipating in completion of administration of the holdings of deceased shareholders, reissuing payments and ensuring that previous tasks had been completed correctly.Deceased Estate CorrespondenceWriting letters and emails and sending documentation to do with initial notification of the death of shareholders.Project work involving redemption of British Government StocksWriting emails and letters to customers who had completed redemption forms incorrectly or who required guidance.In view of the potential consequences of any errors, it was necessary for me to proofread all of my letters and emails before sending them out to clients and their representatives.

Bristol, United Kingdom

I am a qualified freelance proofreader and copy editor. I also have a degree in Hispanic Studies from Bristol University.I am proficient in the use of the British Standard Proofreading Symbols. I can mark up hard copies and post them back or everything can be done electronically using track changes on a Word document. This means that regardless of where you are located, I can offer you the same high standard of proofreading and copy editing.I also have experience of translating magazine articles and declarations to the United Nations from Spanish into English.See my website at http://robertlilleyproofreader.co.uk/ for further details.For any small one-off jobs, check http://www.fivesquids.co.uk/Writing-And-Translation/Proofreading-And-Editing/35181/proofread-up-to-2000-words

Studying by distance learning for a Diploma in Proofreading and Editing.

Bristol, United Kingdom

Temporary assignment at Computershare BristolDeceased Estate AdministrationParticipating in completion of administration of the holdings of deceased shareholders, reissuing payments and ensuring that previous tasks had been completed correctly.Deceased Estate CorrespondenceWriting letters and emails and sending documentation to do with initial notification of the death of shareholders.Project work involving a Corporate ActionWriting emails and letters to customers who had completed application forms incorrectly or who required guidance.In view of the potential consequences of any errors, it was necessary to proofread all of my letters and emails before sending them out to clients and their representatives.

Cork

Working on registers in Drapery section of Dunnes Stores.Assisting customers with enquiries, using computer system as required to determine stock availability.

Cork

Unpacking deliveries, usually 10-20 pallets per day, rising to 30 pallets in December.Organising stock so as to be as easily located and accessible as possible given the space available.Prioritising work in the event of there being insufficient time to complete all tasks.Assisting managers and staff on the shop floor and working on registers as required.Promoted to customer-facing role on cash registers after two years.

County Cork, Ireland

Medium-term roles include: 2 months of document control and general administration at RKD Architects ; 2 months of invoicing, accounts reconciliations and producing export documentation at AIBP, and 2 months at Abtran working as a market researcher.Other roles: accounts payable assistant, general administration, market research, data entry, filing, post room work, software testing, migrating spreadsheets from Lotus to Excel.

Ballincollig, Ireland

Project work for a small local electronics design and consultancy company on software for testing electronic car mirrorsLearned on the job to use existing computer programming skills to monitor and control electronic equipment, having previously worked with database

County Cork, Ireland

As above

Bristol, United Kingdom; Clevedon, United Kingdom

Started on a three-week temping assighment, then taken on as a permanent staff memberWorking in Operational Control department in Bristol and Clevedon. Provided reports for senior management on human and system errors in unit-linked Personal and Corporate Pension Plans.Corrected historic and ongoing errors in Pension Plan valuations.Liaised with other departments, with independent financial advisors and with the Department of Social Security as required to verify information.Winner of two Customer Service awards for work done to assist other departmentsDocumented all aspects of my work before leaving for the benefit of the Operational Risk team and for my successors in the role.

Bristol, United Kingdom

(Working through Kelly Services UK, initially on a short-term contract)Provided system access for employees in the South-West to computer systems throughout the U.K.Documented procedures for use by the rest of the department

Avonmouth, Bristol, United Kingdom

(Working through Kelly Services UK, initially on a short-term contract)Duties included: placing orders, order progressing, obtaining price information, inputting price details, processing contractor timesheets, correcting errors in timesheets, updating supplier details and maintaining an index of supplier catalogues for a lead and zinc smelting works.Participated in acceptance testing of a new Purchasing system

Diploma, Proofreading And Copy Editing

Distance learning course

National Certificate, Business Studies, Distinction

Activities and Societies: Used the gym 3 times a weekSubjects studied: Year 1 subjects: Computer Applications Practical, Computer.

Ba, Hispanic Studies

Activities and Societies: Treasurer of University Hispanic and Latin American SocietyStudied Spanish and Portuguese languages as well.