Rob Lindgren Email & Phone Number

Club Management:Member Relations: Understands membership expectations in keeping with the club mission. Initiated new member orientation programs increasing member participation. Established channels for member feedback to ensure satisfaction. Increased membership, decreased membership attrition.Turnaround: Financial turnaround from substantial operating losses to profitable operations via top line growth, member involvement, stringent cost controls, raising employee morale and adhering to members specific needs.Club Financial Management: Prepare and execute annual operating budget and capital budgets. Prepare and present treasurer’s monthly reports in all areas of operation, cash flow analysis and balance sheet comparatives. Negotiate contracts, collective bargaining agreements, D&O liability, and banking relationships.Food and Beverage Expertise: Managed staff of multiple ala carte dining rooms, from casual to fine dining, managed sales and banquet management staff for all private meeting and catering facilities, ranging from small business meetings to grand scale events. Controlled the hiring, orientation and personnel practices of all staff. Established purchasing standards and cost control methods realizing member satisfaction and budgeted results. Repeatedly, ranked #1, by independent auditors comparing six major downtown city clubs for F&B profitability.Hotel Expertise: Managed staff of hotel, 100+ rooms. Prepared and implemented hotel renovation and property management software, upgraded and selected room amenity products and developed marketing programs to increase member’s awareness and client usage.Capital Management: Developed strategic long-range business plan to adapt to changing environment. Responsible for interior design selection and preparation infrastructure needs.Specialties: Private club management, Hotel management, Resort Management

Listed skills include Hospitality, Banquets, Food And Beverage, Budgets, and 35 others.

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  Augustana College

  Biology