Rob Lowe Email & Phone Number

- Leading a global Application Production Support and Service Management team for multiple Bank of America Global Banking Payment Applications - ITIL Certified Senior IT Service Manager with over 20 years’ experience in Application Management and Service Delivery in the Banking Sector- Natural ability to lead large teams locally and matrix manage virtual teams remotely across multiple countries - Extensive working experience of IT Risk Management and Compliance- Wide experience in transition of technical workload from UK to India and from 3rd party offshore vendors to the UK- An excellent communicator with a proven track record of gaining the trust and respect of all those I have worked with- Self motivated, pro-active and able to work under pressure- Over 20 years of experience in multiple off-host technologies, such as UNIX, Windows and Tandem (HP NonStop)

Listed skills include Incident Management, Project Delivery, Stakeholder Management, It Service Management, and 41 others.