Directly train, supervise, and evaluate 1 returner mentor and 3 new mentorsCreate and develop Access Center Mentor role within department while supporting program mission and valuesFacilitate coordination of assigning mentees to a mentor based off of degree disciplines and identifiable demographicsReceive feedback about how to serve student needs via programming efforts or intentional conversationsDemonstrate cultural and identity competency with mentors while working to support and provide a holistic student experience

General Responsibilities:• Consult and advise students with disabilities• Review documentation, develop reasonable classroom-based accommodations, and oversee delivery of access services to student success• Promote student self-advocacy and self-determination through intentional development of life skills• Point of contact with faculty and student service offices such as counseling, advising, and career services, TRIO programs, and WSU Dean of Students office• Serve on departmental unit, committees, and assists with developing program procedures • Develop and present student informational workshops, orientations and parent presentations Housing Accommodations Specialist:• Review application and medical documentation • Process Housing Accommodation applications through application, documentation, and intake phases• Liaison between the departments of Housing & Residence Life and Access Center • Ensure students are aware of their responsibilities and collaboration with their Housing experience • Develop and present ongoing training on Housing module for Access Center staff and campus partners Delta Alpha Phi Honor Society • Advise Honor Society currently only chapter in the state of Washington • Coordinate recruitment efforts and initiation for chapter consisting of over 40+ active members across our 6 WSU campuses• Maintain communication with chapter members and alumni for a collaborative experience• Establish strong chapter alumni connections and sense of belonging with new members• Develop the meaning and identity of the Washington State University chapter, purpose, meaning, and overall identity for campus culture

General Responsibilities:Managed the academic year-round room occupancy movement of all 608 beds via Odyssey softwareAdvised one hall government by meeting regularly with executive board members in assistance of their own development, facilitating community wide events to empower professionalism with residentsServed as a Conduct Hearing Officer in conjunction with the Center for Community Standards to adjudicate campus conduct violations via Maxient Software Worked collaboratively with Housing, Maintenance, and Custodial Services staff to address concerns via student submission or building managementResponded to emergencies in weekly on-call rotation and responsible for upwards to 6000 beds.Global Scholars Hall: Presided over undergraduate student staff and administrative responsibility of one residence hall serving 272 co-ed residents of diverse student populations, including first-years, upper division, Greek- affiliated and internationalDirectly trained, supervised, and evaluated 1 Assistant Hall Director, 1 Residential Technology Assistant, and 7 Resident Advisors through one-on-one meetings and weekly staff development meetingsResponded to emergencies in weekly on-call rotation and responsible for upwards to 6000 beds.Advised and address the management of hall wide programming via risk management training and collaborating with campus partnersPartnered with Assistant Hall Director in the facilitation of overseeing a hall front desk, ranging from desk assistants to key management

Provide 24-hour duty coverage for crises intervention and discipline. Respond to emergencies in on-call rotation responsible for over 2100 residents and manage two buildings. Supervise, train, and evaluate: 1 Assistant Resident Director and 5 Resident Assistants. Manage staff development and programming budget. Coordinate, approve, and track hall programming. Plan and conduct weekly staff training and development meetings, which enhances staff competency levels. Advise a Residence Life inner hall government group. Advise NRHH a student organization. Counsel students and provide support and encouragement. Create in house programs to educate students on campus issues. Completed Title IX and Clery Act Training.

Supervised, trained, and developed 6 conference assistants (CA’s), and worked with an office supervisor managing conference budgets.Oversaw the implementation of customer service for international conferences and provided personalized training for CA’s.Empowered staff to provide a five-star experience throughout both towers, composed of 24 floors.Collaborated in implementation and execution of a retreat day for professional staff members to increase teamwork, communication, and problem solving development.Managed the day to day functions of a Residential College, such as coordinating with Physical Plant, Public Safety, and Housing office for the college. Communicated with international conference directors on all levels of professional positions.Plan and conduct weekly staff training and development meetings, to enhance staff competency levels.Draft models of training documents, for future conference assistants.Partnered in the development of a Residence Hall Association model for UM. Managed the work schedule and hours for Conference Assistants to ensure equal hours for a student staff of 12.

Implemented and developed programs for a community of 69 freshmen, continuing and transfer residents. Developed and conducted conflict mediation and resolution between residents. Build safe and inclusive learning communities.Enforced Housing and Residence Life policies and confronted as needed. Trained in emergency response and crisis protocol. Effectively collaborated with a staff of 11 members and other departments on campus

Planned and implemented programs for 1500 residents.Facilitated 8 large scale programs for on campus residents. Frequent contact with residents and professional staff on a daily basis.

Worked with professional staff and advisors. Filed, prepared, and restored office supplies. Received and gave proper office ethic.