Rob M. Email & Phone Number

Burton Upon Trent, Gb

Peterborough, United Kingdom

Utilising C#, PHP, HTML, CSS, JS and whatever else I can to facilitate useful integrations and processes within/for Workbooks CRM

Peterborough

I was voted “Colleague of the period” in March 2015; this is decided by nominations from co-workers.Giving product demonstrations and technical advice on the full range of products, but specialising in audio, electronics, PC’s and troubleshooting. Taking responsibility for re-stocking items, producing reports and amending the systems as required. Ensuring delivery is correctly processed and located within the store.Printing tickets, updating prices, setting up and taking down displays.

Bretton, Peterborough

Taking calls from customers for queries, quotes, customer service and renewals, performing amendments to policies and various administration.

Lynch Wood, Peterborough

Producing periodic KPI & MI reports with Microsoft Excel/Microsoft Powerpoint.Developing database queries/reports/macro functionality.Processing portfolio applications (Checking paperwork/ID&V/Data entry)Liaising with IFA’s over the phone and colleagues across the building and business to transfer clients’ assets & check for CGT liability.Developing ad-hoc spreadsheets.Database maintenance.Heading introductory meetings with IFA’s and producing paperwork to explain application submission procedures.Writing correspondence.

Thorpe Wood, Peterborough

Processing change of name and change of address requests and processing replacement debit cards.

Btec National Diploma, Music

Education record