Responsible for the management and development of organizational safety, security, environmental, and emergency response efforts. Evaluates the organization's safety culture, safety performance, and has been designated by Northeastern's President as the member of management responsible for ensuring that SMS is implemented and performing. Establishes a reporting system which provides for a timely and free flow of safety-related information. Develops and maintains a database of incident/accident information to monitor and analyze trends. Investigate and report on incidents/accidents, performing root cause analysis, and making recommendations to prevent recurrence. Conducts safety audits, both internal (IEP) and external (Wyvern, ISBAO, and EJM) ensuring continued compliance.

Plans and performs (internal & external) safety assurance and safety evaluations/audits of safety critical operational processes in support of JetBlue Airways’ Safety Internal Evaluation Program (IEP). Also supports, trains, and mentors other Safety personnel.Identifies, tracks, and solves quality and safety concerns, issues or hazards (this includes, but not limited to, interviews, reviews of past evaluation/audit records and compliance data for trends).Assists and Follows up with operational departments in the development of corrective action plans.Communicates company policies/procedures, Federal Aviation Regulations and others Standardsincluding but limited to International Air Transport Association (IATA) Operational Safety Audits (IOSA) standards, Department of Defense Standards etc., facilitating fair resolutions and imparting quality expertise to all Crewmembers.Coordinates Federal Aviation Administration (FAA) - Safety Assurance System (SAS) inspections conducted by the FAA.

Provides technical assistance to the public in areas such as certificate requirements for airmen and aircraft. Assists in the replacement of lost or mutilated certificates by verifying airmen and aircraft certificate status. Extracts information from documents in the technical data library such as type certificate data sheets, airworthiness directives, services bulletins, technical standard orders and supplemental type certificates in support of aviation safety inspectors and industry. This support includes certification of air carriers, operators, and air agencies; surveillance of airmen and aircraft; investigation of accidents, incidents and enforcements.

Managed Quality Management System (QMS) for an aircraft electronic components manufacturing facility that includes maintaining the accuracy of over 50 quality policy and procedure manuals and scheduling 47 individual internal audits ensuring compliance with the AS9100 and AS9110 standards.• Revised entire QMS to include corporate and local procedures and requirements in addition to AS9100 and AS9110 standards.• Served as the Regulatory Compliance liaison to the FAA for all matters concerning compliance with Federal Aviation Regulation (FAR) Part 145. • Served as the Regulatory Compliance liaison to the FAA for all matters concerning FAR Part 145 and Repair Station compliance.

I served as the primary point of contact between JetBlue and FAA. Managed the Voluntary Disclosure Reporting Program (VDRP), Air Transport Oversight System (ATOS), and Safety Assurance System (SAS). Managed scheduling, responses to FAA investigations, and implementation of corrective actions. • I was responsible for investigating, verifying, and ensuring corrective action implementation for 80 voluntary disclosures and 25 FAA Letters of Investigation (LOI), saving over $15M in potential fines covering all aspects of Part 121 operations.• Developed a tracking system that expedited processing of over 900 FAA requests for information and eliminated dropped incidents, increasing response rate from 60% to 100%.• Authored Regulatory Compliance Manual that was adopted organization-wide as standard for interaction with federal agencies.• Served as the media representative covering features on domestic and international television platforms. •. Established and led JetBlue Veteran Affinity Group to advise senior leadership regarding veterans’ issues, as well as deliver professional counseling and networking services to former military personnel.

Coordinated efforts of five auditors charged with planning and implementation of safety audits in addition to corrective actions across over 87 domestic and international cities in the JetBlue network. Oversaw targeting of compliance issues, including development of audit program in alignment with American Society for Quality Certified Quality Auditor (ASQ CQA) standards, as well as mandated safety management system (SMS).• Increased compliance rates 60% in the first year of the program via reductions in safety and regulatory incidents across the ground as well as flight operations.• Created regulatory compliance manual and assisted in the creation of a change management system adopted company-wide as standard operating procedure as well as by commercial airline industry as best practice during two IATA Operational Safety (IOSA) audits.

• Manager and instructor of a four-year curriculum teaching over 450 inner city high school students courses in aerospace science, military history, drill, professionalism, and FAA Private Pilot Ground School. • Managed a department of 4 instructors and annual budget of over $110k. • School was recognized in 2007 as one of the top 5 public high schools in New York City.

Contributed to administration of FAA Aviation Safety Program (ASAP), encompassing preparation of 30+ detailed incident reports from 2005-2007 to FAA, National Transportation Safety Board (NTSB), and corporate management.

Accurately scheduled over 2500 Pilots and Flight Attendants ensuring FAA legalities are met while successfully crewing over 200 domestic and international flights daily. Innovative in finding scheduling solutions to issues as they arise as a result of numerous Irregular Operations (IROPs) while keeping minimizing system disruptions. • Proficient in Sabre software to include Crew-Trac, Flight Speed, and Flight-Trac. •. Knowledgeable of applicable FARs Parts 91, 135, and 121.

Extensive experience across various aviation functions including flight operations, aircrew | flight scheduling, and personnel management. Coordinated flight operations including aircraft maintenance and servicing, cargo | passenger loading, and flight plan filing to ensure on-time departures. Directly supervised and developed 60 team members in aviation systems management and flight operations. • Trained over 60 team members in aviation systems management and flight operations – establishing a comprehensive training program to ensure compliance with policies, procedures, and regulations.• Developed multiple aircrew management tools and presentations that encompassed training levels, personnel strength, aircraft status, and compliance. • Briefed senior leadership and designed an innovative training program focused on core flight operations, successfully training individuals in a short amount of time.• Ensured consistent adherence to US Air Force and FAA regulations.