Rob Marek Email & Phone Number

United States

• held Top Secret SCI (Sensitive Compartmented Information) clearance.• Conducted complicated searches of various FBI database systems, other Government systems, public sources, &/or private industry systems to locate any data regarding a particular subject/topic and independently analyzes the information to compile a profile of the subject matter.• Performed crisis intervention with distraught emergency callers during high-risk situations until appropriate emergency field units arrive on scene. • Prioritized incoming emergency & non-emergency communications identifying the appropriate level of response, determining and other critical information and notifying respondents accordingly.• Assembled, collated, and processed raw data from a variety of field reports, files, & other communications as well as Intelligence Community reports, commercial databases, interviews, & miscellaneous reference material.

Detroit, Michigan, United States

Tricities

• Friendly & professional, welcoming customers to Lowe’s and helping with paint related home improvement project needs.• provided custom mixed paint as per customer request.• cross trained and assisted in both electrical & tool department.• ensured safety by completing & prioritizing store safety training.

Remote

- Assisted Students in employment preparation. - Created training materials for students to use for employment preparation. - Promoted and completed popular standards of bringing career awareness to students using multimedia and social media platforms.- Provided students with written &verbal feedback on their resumes, recorded interviews, and cover letters. - Held an open door/ Open communication policy for students to easily request assistance.- Designed &distributed career development materials for students. - Coached students in employment preparation & career development while creating a personalized experience for each student via live chat programs &video calling such as “ZOOM.”- Worked with first-generation students in a coaching capacity to improve their professional development - Collaborated with at least 4 departments in efforts to assist student awareness of career development. - Located & created resources for students to assist in their career development- Coached Students in career development & careers- Worked with adult students in a coaching capacity to increase their career development.- Created training materials for students.- Promoted & completed popular business standards of bringing career awareness to students using multimedia and social media platforms for the professional development of students.- Facilitated students' goal-setting by encouraging the use of S.M.A.R.T goals to provide long-term direction.- Provided students with written and verbal feedback on their resumes, recorded interviews, & cover letters.- Coached students on career paths & studies relevant to their goals.- Held an open door/ Open communication policy for students to request assistance quickly.- Trained students to use resume writing software.- Designed, facilitated, & completed group and one-on-one trainings on resume writing, cover letter writing and interview skills.- Scheduled Interviews for student employment

Dublin, Ireland

On-boarded and advised clients and the client's customers in support of the business work stream. Accomplishments include:• Self-taught mechanics of the information technology systems and work procedures (COVID-19 required work from home and normal, new staff training was cancelled)• Met strict customer deadlines of 24 hour or less turn-around period (as required for all cases) • Handled multiple open customer cases• Assisted in installation and troubleshooting customer's client-facing software• Provided strong customer care by starting with the customer's concern and then working backwards to resolve their issues• Worked closely with Accenture Information Technology (IT) Operations to resolve customer issues. • Followed up with customer to ensure their issue was resolved and their expectations were met.

Boca Raton, Florida 33431 (Usa)

Working as a paid intern, aided in all aspects of the human resources support for the University. Specific accomplishments include:• Hands-on involvement with on-boarding new staff membersCreated statistics for performance indicators• Documented and tracked incoming job applications• For selected job applicants, tracked university tasks to ensure their on boarding went smoothly • Performed benefit tracking for staff, including tracking staff vacation time and salary overages Performed salary corrections• Maintained I-9 and E-Verify records for each student, and coordinated with vendor when system errors occurred• Performed data entry• Trained in HR software applications

Boca Raton, Florida 33431 (Usa)

Supported the Psychology Department's research study to measure student aggression levels/ responses to tests that were intentionally erroneous and laborious. Accomplishments Include:• Coached student researchers on: (1) surveying potential volunteers (2) how to conduct data analysis• Recruited and administered the test to over 130 student-volunteers

Boca Raton, Florida 33431 (Usa)

Performed audio-visual tasks for the Athletic Department. Filmed student athletic games for the Lynn University Sports Network, interviewed athletes, provided playback during game half-time, and edited videos.

Boca Raton, Florida 33431 (Usa)

For two semesters, provided support for 40 incoming freshmen, each semester, to help them to transi on into student-life at the University. This included supporting international students who had never lived or visited the United States before. Accomplishments include:• Peer Leader responsibilities included performing program administrative tasks required by the University such as attending meetings, attending Leader / Mentor training, providing training for incoming students, and other tasks as required• As a Peer Leader, supported fellow Peer Leaders team• Providing 24/7 point of contact for incoming students• Provided a supportive, non-judgmental atmosphere so the incoming freshmen felt comfortable in seeking my assistance• Relationships created through mentoring continued with many students after no longer in the program

Master Of Science - Ms, Industrial And Organizational Psychology, 3.11

Activities and Societies: • Conducted my own data collection for my thesis on Greek life affiliation and aggression levels. • Research.

Bachelor Of Science - Bs, Psychology

Activities and Societies: Psi Chi Zeta Beta Tau Fraternity Residence Hall Association Peer Leaders Student Government

High School Diploma