Associated with the Hyster brand through Barloworld as a main dealer for 25+ years and have a clear, extensive understanding and knowledge of operations and products. More recently, a transition to Briggs Equipment UK has added the Yale brand to my portfolio. In addition, have a wealth of knowledge and expertise in the administrative functions of the business together with crucial building of customer relationships. Professional operator within sound business ethical framework; committed with all round performance ability.Key ResponsibilitiesManagement of preferred tyre business partnerSet up framework agreements to the mutual benefit of customers and Briggs equipment Set up new tyre agreements for corporate and key accountsDevelop growth of national aftermarket product revenue and customer base Support sales personnel to grow national aftermarket product revenue and customer base Develop growth of national tyre product revenue and customer base Support sales personnel to grow national tyre product revenue and customer baseAnalysis of customer historical business and identify lapsed customersBusiness intelligenceImplement a planned schedule of customer and prospect visits in conjunction with Sales personnel, provide the necessary customer support and ensure an industry leading level of customer service is attainedDevelop structured business plans and relationships within Corporate and Key Accounts, alongside Corporate and Key Account Managers to promote aftermarket and tyre productsEnsure customers and prospects are appraised of all products and services within the Briggs portfolioIdentify and introduce new national prospects to the business via the sale of ancillary productsEnsure agreed profit margins are met and maintainedTaken from CV (March 2014-present)

Key ResponsibilitiesGrow Aftermarket Revenue for Service Agreements, Spare Parts, Tyres, Storage & Distribution Products, Driver Training, Short Term Hire LeaseImprove operating margin and cost of salesImprove cash cycle and reduce debtsCreation of campaigns and promotions Development of top 20 Customer Key accountsQuery Log management and bad debt provisionConduct auditsAlignment of employees, manage scorecard, briefings, PIT meetings, KPI individual performance plansProvide solution focus to issuesDrive sales team to and achieve targetsGeneral Responsibilities:Provide day to day leadership to the Aftermarket Sales TeamEnsure each individual member carries out his/her individual duties and responsibilities in a timely and efficient mannerEnsure team collectively meets and maintains a high standard of Aftermarket supportManagement of sales funnel pipelines (i.e. work-flow systems)Building and maintenance of customer and supplier relationships and contactsSite surveysConsultative solution approachAudits and best practice managementWork closely with relevant Senior Management to ensure all agreed activities and Key Performance Indicators (KPI’s) are metPresent in Powerpoint format monthly activity to Senior Management and Executive.Driving changeTake responsibility for ensuring that published Ways of Working are understood and followed by all members of the teamConduct regular reviews of SAPPerform regular team meetingsLiaise with other site Department heads as required to ensure that local issues are resolved where possibleEnsure planned regional direct sales revenue and profit targets are met and where possible exceededFollow up sales opportunities with customer field visits where appropriateCoordinate team involvement in all Aftermarket related campaigns and promotions – provide performance report information where requiredEnsure that only approved vendors are usedTaken from CV (March 2014)