Rob Mcclellan Email and Phone Number
18+ years transforming and driving innovation, including 5 years as a CTO. Georgia Tech BS & Mercer MBA.Product engineering executive driven to increase velocity and digital innovation in omnichannel businesses, with passion for the customer and employee experience via the creative application of technology and Lean processes.• Experience leading globally distributed teams of 30-500 people at PE-backed, private, and public companies• Adept at building a strong engaged culture (64 eNPS) aligned to mission and goals with low attrition (<10%)• Strength in unlocking efficiencies with technology, such as 80% fulfillment labor savings via automation• Track record of increasing technology team productivity with 3x at Staples, 2x at Belk and 84% at CovetrusCommon misspellings: McClelland, McCllelan, McClleland, McClelan, McCleland, Mclellan, Mclelan, Mcleland
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Svp Stores, Contact Center & Jewelry Services TechnologySignet Jewelers Aug 2023 - PresentAkron, Ohio, UsLeading transformational initiatives for all technologies deployed to stores, jewelry services and customer service for more than 2,700 stores worldwide, including Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Blue Nile, Rocksbox, and JamesAllen.com.
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Board MemberJohnny'S Selected Seeds Jan 2022 - PresentWinslow, Me, UsMember of the board of directors. Re-elected by the employee-owners to a second 3-year term for 2025-2027. Lead tech advisor and executive committee member. Former Nominating Committee chair. -
Vp Customer & Consumer Software EngineeringCovetrus 2021 - Aug 2023Portland, Maine, UsLeading the 150-person software engineering team for Covetrus' entire direct-to-consumer and B2B digital businesses, including its Vets First Choice brand building eCommerce sites for 12,000 veterinarians, as well as the SmartPak brand. -
General Manager - Smartpak EquineCovetrus 2020 - 2021Portland, Maine, UsAfter the departure of the SmartPak CEO in late 2020, I added GM responsibilities to lead the SmartPak brand with full P&L responsibility and a large focus on integrating SmartPak people, processes and technology into the parent company Covetrus. Raised revenue and EBITDA margin to the highest levels in the 21-year-old company's history.
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Chief Technology Officer - Smartpak EquineCovetrus Nov 2016 - 2021Portland, Maine, UsI led the 40-person digital product management, software engineering, IT infrastructure, and BI teams for the largest B2C omnichannel retailer of equine supplements and riding gear in North America.In March 2020, I added leadership of SmartPak’s 70-person customer care call center team and its P&L, including 50 inbound and outbound agents, B2B sales, interaction QA, and project management teams.
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Svp Omnichannel Engineering & InnovationTapestry Feb 2014 - Nov 2016New York, New York, UsAt Tapestry (formerly Coach, Inc.), I led 140 people and transformed omnichannel technology in NA & EMEA supporting $2.2B in revenue from 500 stores and 10 websites, as well as all mobile apps, with $45M annual budgets. I also founded the company's innovation team. -
Vp Ecommerce EngineeringBelk 2013 - 2014Charlotte, North Carolina, UsSenior IT executive leading a team of 110 responsible for $200M eCommerce and mobile app software engineering. -
Vp Global Ecommerce EngineeringStaples 2012 - 2013Framingham, Ma, UsSenior IT exec leading global eCommerce and mobile app engineering with a team of 350+ and a $150M budget for staples.com ($2B annual) and staplesadvantage.com ($5B annual). Launched a cutting-edge mobile innovation lab in Cambridge. -
Vp Ecommerce EngineeringStaples 2011 - 2012Framingham, Ma, UsSenior IT exec leading the staples.com engineering team, where I transformed delivery to triple IT capacity via agile and CI/CD engineering methods and automated testing.
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Svp Marketing EngineeringBank Of America 2007 - 2011Charlotte, Nc, UsMarketing CIO with a team of 500 and a $60M budget leading social and email marketing, mobile apps, paid search and SEO, and BI/analytics, as well as hundreds of enterprise applications. -
Svp Ecommerce EngineeringBank Of America 2006 - 2007Charlotte, Nc, UsReplatformed bankofamerica.com from ColdFusion to open source, reducing infrastructure run costs by 70%.
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Director, Global Emarketing & Gm, OnlineFila 2004 - 2006UsRecruited by the former President of Adidas Golf to transform a struggling digital team in Milan, to build a profitable eCommerce business in a year by moving IT, creative, front-end development, and customer service to Maryland, saving $2M+ annually. -
Director, Global EmarketingFila 2004 - 2005Us
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Director, Global Emarketing & President, OnlineTaylormade Golf Company 2001 - 2004Carlsbad, California, UsLaunched TaylorMade-adidas Golf's first eCommerce businesses. -
Senior It Project ManagerTaylormade Golf Company 2000 - 2001Carlsbad, California, UsLed an 82-person cross-functional team to implement a global ERP/CRM solution from JDA-i2 Technologies.
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Manager, Distribution Planning & AnalysisThe Coca-Cola Company Jun 1996 - Jun 2000Atlanta, Ga, Us• Created Coke’s first B2B eCommerce website, which increased the average distributor order size 20%• Developed a pay for performance plan for $200M in fees, saving $6M/year and increasing order size 9%• Led the cross-functional team to create the supply chain launch strategy of Dasani into McDonald’s
Rob Mcclellan Education Details
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Georgia Institute Of TechnologyManagement -
Mercer UniversityMaster Of Business Administration - Mba
Frequently Asked Questions about Rob Mcclellan
What company does Rob Mcclellan work for?
Rob Mcclellan works for Signet Jewelers
What is Rob Mcclellan's role at the current company?
Rob Mcclellan's current role is Digital | Tech Exec | AI Intrapreneur | Board Member | MBA.
What schools did Rob Mcclellan attend?
Rob Mcclellan attended Georgia Institute Of Technology, Mercer University.
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