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Rob Mcclellan Email & Phone Number

Digital | Tech Exec | AI Intrapreneur | Board Member | MBA at Signet Jewelers
Location: Greater Cleveland, United States, United States 16 work roles 2 schools
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Role
Digital | Tech Exec | AI Intrapreneur | Board Member | MBA
Location
Greater Cleveland, United States, United States

Who is Rob Mcclellan? Overview

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Rob Mcclellan is listed as Digital | Tech Exec | AI Intrapreneur | Board Member | MBA at Signet Jewelers, based in Greater Cleveland, United States, United States. AeroLeads shows a matched LinkedIn profile for Rob Mcclellan.

Rob Mcclellan previously worked as SVP Stores, Contact Center & Jewelry Services Technology at Signet Jewelers and Board Member at Johnny'S Selected Seeds. Rob Mcclellan holds Bachelor Of Science - Bs, Management from Georgia Institute Of Technology.

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Signet Jewelers

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Profile bio

About Rob Mcclellan

18+ years transforming and driving innovation, including 5 years as a CTO. Georgia Tech BS & Mercer MBA.Product engineering executive driven to increase velocity and digital innovation in omnichannel businesses, with passion for the customer and employee experience via the creative application of technology and Lean processes.• Experience leading globally distributed teams of 30-500 people at PE-backed, private, and public companies• Adept at building a strong engaged culture (64 eNPS) aligned to mission and goals with low attrition (<10%)• Strength in unlocking efficiencies with technology, such as 80% fulfillment labor savings via automation• Track record of increasing technology team productivity with 3x at Staples, 2x at Belk and 84% at CovetrusCommon misspellings: McClelland, McCllelan, McClleland, McClelan, McCleland, Mclellan, Mclelan, Mcleland

Current workplace

Rob Mcclellan's current company

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Signet Jewelers
Signet Jewelers
Digital | Tech Exec | AI Intrapreneur | Board Member | MBA
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16 roles · 26 years

Rob Mcclellan work experience

A career timeline built from the work history available for this profile.

Svp Stores, Contact Center & Jewelry Services Technology

Current

Akron, Ohio, US

Leading transformational initiatives for all technologies deployed to stores, jewelry services and customer service for more than 2,700 stores worldwide, including Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Blue Nile, Rocksbox, and JamesAllen.com.

Aug 2023 - Present

Board Member

Current

Winslow, ME, US

Member of the board of directors. Re-elected by the employee-owners to a second 3-year term for 2025-2027. Lead tech advisor and executive committee member. Former Nominating Committee chair.

Jan 2022 - Present

Vp Customer & Consumer Software Engineering

Portland, Maine, US

Leading the 150-person software engineering team for Covetrus' entire direct-to-consumer and B2B digital businesses, including its Vets First Choice brand building eCommerce sites for 12,000 veterinarians, as well as the SmartPak brand.

2021 - Aug 2023

General Manager - Smartpak Equine

Portland, Maine, US

After the departure of the SmartPak CEO in late 2020, I added GM responsibilities to lead the SmartPak brand with full P&L responsibility and a large focus on integrating SmartPak people, processes and technology into the parent company Covetrus. Raised revenue and EBITDA margin to the highest levels in the 21-year-old company's history.

2020 - 2021 ~1 yr

Chief Technology Officer - Smartpak Equine

Portland, Maine, US

I led the 40-person digital product management, software engineering, IT infrastructure, and BI teams for the largest B2C omnichannel retailer of equine supplements and riding gear in North America.In March 2020, I added leadership of SmartPak’s 70-person customer care call center team and its P&L, including 50 inbound and outbound agents, B2B sales.

Nov 2016 - 2021

Svp Omnichannel Engineering & Innovation

New York, New York, US

At Tapestry (formerly Coach, Inc.), I led 140 people and transformed omnichannel technology in NA & EMEA supporting $2.2B in revenue from 500 stores and 10 websites, as well as all mobile apps, with $45M annual budgets. I also founded the company's innovation team.

Feb 2014 - Nov 2016

Vp Ecommerce Engineering

Charlotte, North Carolina, US

Senior IT executive leading a team of 110 responsible for $200M eCommerce and mobile app software engineering.

2013 - 2014 ~1 yr

Vp Global Ecommerce Engineering

Framingham, MA, US

Senior IT exec leading global eCommerce and mobile app engineering with a team of 350+ and a $150M budget for staples.com ($2B annual) and staplesadvantage.com ($5B annual). Launched a cutting-edge mobile innovation lab in Cambridge.

2012 - 2013 ~1 yr

Vp Ecommerce Engineering

Framingham, MA, US

Senior IT exec leading the staples.com engineering team, where I transformed delivery to triple IT capacity via agile and CI/CD engineering methods and automated testing.

2011 - 2012 ~1 yr

Svp Marketing Engineering

Charlotte, NC, US

Marketing CIO with a team of 500 and a $60M budget leading social and email marketing, mobile apps, paid search and SEO, and BI/analytics, as well as hundreds of enterprise applications.

2007 - 2011 ~4 yrs

Svp Ecommerce Engineering

Charlotte, NC, US

Replatformed bankofamerica.com from ColdFusion to open source, reducing infrastructure run costs by 70%.

2006 - 2007 ~1 yr

Director, Global Emarketing & Gm, Online

US

Recruited by the former President of Adidas Golf to transform a struggling digital team in Milan, to build a profitable eCommerce business in a year by moving IT, creative, front-end development, and customer service to Maryland, saving $2M+ annually.

2004 - 2006 ~2 yrs

Director, Global Emarketing

US

2004 - 2005 ~1 yr

Director, Global Emarketing & President, Online

Carlsbad, California, US

Launched TaylorMade-adidas Golf's first eCommerce businesses.

2001 - 2004 ~3 yrs

Senior It Project Manager

Carlsbad, California, US

Led an 82-person cross-functional team to implement a global ERP/CRM solution from JDA-i2 Technologies.

2000 - 2001 ~1 yr

Manager, Distribution Planning & Analysis

Atlanta, GA, US

  • Created Coke’s first B2B eCommerce website, which increased the average distributor order size 20%
  • Developed a pay for performance plan for $200M in fees, saving $6M/year and increasing order size 9%
  • Led the cross-functional team to create the supply chain launch strategy of Dasani into McDonald’s
Jun 1996 - Jun 2000
2 education records

Rob Mcclellan education

Bachelor Of Science - Bs, Management

Georgia Institute Of Technology

Master Of Business Administration - Mba

Mercer University
FAQ

Frequently asked questions about Rob Mcclellan

Quick answers generated from the profile data available on this page.

What company does Rob Mcclellan work for?

Rob Mcclellan works for Signet Jewelers.

What is Rob Mcclellan's role at Signet Jewelers?

Rob Mcclellan is listed as Digital | Tech Exec | AI Intrapreneur | Board Member | MBA at Signet Jewelers.

Where is Rob Mcclellan based?

Rob Mcclellan is based in Greater Cleveland, United States, United States while working with Signet Jewelers.

What companies has Rob Mcclellan worked for?

Rob Mcclellan has worked for Signet Jewelers, Johnny'S Selected Seeds, Covetrus, Tapestry, and Belk.

How can I contact Rob Mcclellan?

You can use AeroLeads to view verified contact signals for Rob Mcclellan at Signet Jewelers, including work email, phone, and LinkedIn data when available.

What schools did Rob Mcclellan attend?

Rob Mcclellan holds Bachelor Of Science - Bs, Management from Georgia Institute Of Technology.

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