Rob Mcelroy Email & Phone Number

• Responsible for the end-to-end management of software and hardware products and services for both consumer and business customers. My responsibilities include owning the product strategy and employing scrum and agile.
• Successfully launched our Mesh and VoIP solutions to the market, alongside a new SOHO and SME business proposition and product, driving growth and revenue in year
• Successfully managed product backlog implementation, delivering software and hardware improvements alongside revenue improvement
• Developed relationships with key suppliers to procure solutions that support new product implementation, and innovation of existing products. Secured key contracts and delivered CPA reduction by successfully.

Bellshill, Scotland, United Kingdom

Responsible for developing and driving business planning initiatives within Commercial, Product & Propositions (CPP) and wider, to deliver commercial performance for the business. Serving as the key point of contact into the Mobile Consumer Planning Team, leading the Consumer Mobile Annual & Quarterly Planning processes to develop a joined-up plan that.

Bellshill, Scotland, United Kingdom

My primary focus is to lead a team of Acquisition Trading Managers to ensure that the entire Consumer Sales & Retention channels commercial and operational needs are met; allowing our direct and indirect sales channels to focus on their trading performance. I am a strong stakeholder manager, and work cross-functionally by openly communicating with key.

To manage the overall day to day retail trading, commercial management and sales strategy for Virgin Media Retail. This includes the strategic delivery of all Virgin Media consumer products and selected Virgin Media Business products where needed across the retail estate. This requires working with stakeholders in Virgin Media from many functions including.

To manage the overall day to day account management, commercial management with key Virgin Media sales partners including project management, system development, proposition management and account relationships with partner and internal stakeholders, covering the full range of Virgin Media products.

I led a team of retail staff across a variety of formats, from traditional stores to pop up and permanent kiosks. I have experience across a range of goegraphical regions, and have led and developed both experienced and new teams, as well as managing store openings, relocations and closures. During my time, I was also able to deliver large scale change.

I managed a store and a team of 6 staff to deliver sales and customer service to new and existing Virgin Media customers, whilst maintaining operational standards and developing my team. I supported recruitment on a regional level and spent time supporting a range of head office initiatives, alongside working with fellow new managers and teams to support.

East Kilbride, South Lanarkshire, United Kingdom

I led a team of 3 Sales Executives to deliver sales of mobile phones, both prepay and contract for Virgin Mobile. We were based inside a Virgin Megastore and working with that team to deliver a seamless customer experience was key, alongside managing all stock and relevant a sales activities. I was involved at recruitment at a regional level and supported.

Ilm Level 5 Diploma, Leadership And Management, Nvq Diploma

A tailored course to drive understanding of various aspects of management, from people to strategic planning.

Hnc, Music Technology And Electronics