Rob Mclellan Email & Phone Number

Canada

Kingston, Ontario, Canada

Service technician for Tozer heating and Air. Servicing furnaces and air conditioners, ductless Mini splits, installation new and renovated units.Discuss various options with clients when it comes to heating and cooling systemsTroubleshoot issues with a current system as they are identifiedConduct performance tests with specialized tools and adjust system settings Travel to different homes and businesses throughout the day and determine problemsCategorize and organize… Show more Service technician for Tozer heating and Air. Servicing furnaces and air conditioners, ductless Mini splits, installation new and renovated units.Discuss various options with clients when it comes to heating and cooling systemsTroubleshoot issues with a current system as they are identifiedConduct performance tests with specialized tools and adjust system settings Travel to different homes and businesses throughout the day and determine problemsCategorize and organize inventory to limit unnecessary losses to the company.Installing, repairing, and conducting maintenance on HVAC equipment.Ensuring customer satisfaction. Show less

Kingston, Ontario

Responsible for all circulation for The Gananoque Reporter and Kingston This Week- Track all customer concerns and ensure satisfaction with delivery- Work with independent contract carriers within the district to ensure customer service objectives are met.- Hiring of all independent contract Drivers and Carriers for The Gananoque Reporter- Creating classified ads and ensure customer satisfaction with ad proofs.- Work with youth and community to build a relationship.-… Show more Responsible for all circulation for The Gananoque Reporter and Kingston This Week- Track all customer concerns and ensure satisfaction with delivery- Work with independent contract carriers within the district to ensure customer service objectives are met.- Hiring of all independent contract Drivers and Carriers for The Gananoque Reporter- Creating classified ads and ensure customer satisfaction with ad proofs.- Work with youth and community to build a relationship.- Travel throughout Kingston, Gananoque, Leeds and Grenville to ensure proper product placement.- Workplace Safety Rep- Provide accurate newspaper audits to show clients our true distribution count.- Work with post office, providing accurate postal counts- Ensure that all products are distributed in a timely fashion, coinciding with any marketing, advertising or promotional activities that may be related- Conducting route audits and route checks to verify accurate information- Responsible for maintaining routes with carriers being filled on a timely basis. - Organizing truck deliveries and drop locations with accurate mixing organizations that is constantly changing. Show less

Gananoque, Ontario

- Responsible for all circulation for The Gananoque Reporter.- Track all customer concerns and ensure satisfaction with delivery- Work with independent contract carriers within the district to ensure customer service objectives are met.- Hiring of all independent contract Drivers and Carriers for The Gananoque Reporter- Creating classified ads and ensure customer satisfaction with ad proofs. - Work with youth and community to build a relationship. - Responsible for all… Show more - Responsible for all circulation for The Gananoque Reporter.- Track all customer concerns and ensure satisfaction with delivery- Work with independent contract carriers within the district to ensure customer service objectives are met.- Hiring of all independent contract Drivers and Carriers for The Gananoque Reporter- Creating classified ads and ensure customer satisfaction with ad proofs. - Work with youth and community to build a relationship. - Responsible for all office operations within The Gananoque Reporter.- Travel throughout Leeds and Grenville to ensure proper product placement. - Workplace Safety Rep- Provide accurate newspaper audits to show clients our true distribution count.- Work with post office - Ensure that all products are distributed in a timely fashion, coinciding with any marketing, advertising or promotional activities that may be related- Work with Photoshop to create ad's or edit current ones- Complete any other special tasks assigned Show less

Gananoque, Ontario

- Responsible for all front house restaurant operations.- Maintained customer satisfaction.- Ensure proper health and safety procedures were in place at all times with food and establishment. - Responsible for all alcohol and enuring all product was checked and locked at end of shift. - Responsible for all front house hiring and training.- Designed menus and creation of special menu venues.- Ensured all tables for guests were completely cleaned for next sitting. -… Show more - Responsible for all front house restaurant operations.- Maintained customer satisfaction.- Ensure proper health and safety procedures were in place at all times with food and establishment. - Responsible for all alcohol and enuring all product was checked and locked at end of shift. - Responsible for all front house hiring and training.- Designed menus and creation of special menu venues.- Ensured all tables for guests were completely cleaned for next sitting. - Responsible for all staff scheduling.- Marketing restaurant- Ordering all alcohol and front house restaurant supplies. - IT Support, Training and maintaining all POS systems. - Organizing group functions and special occasions. Show less

Kingston, Ontario

Responsibility to sell cars, greet customers in a prompt and professional business like manner, All customers regardless of their reason for being at the dealership were greeted and directed to the proper department or staff member. Find any vehicles, test drive vehicles with customers and demonstrate the features and benefits of vehicles. Answered the questions of the customers and assist them in every aspect of buying an automobile. Negotiate price, terms and conditions and follow the… Show more Responsibility to sell cars, greet customers in a prompt and professional business like manner, All customers regardless of their reason for being at the dealership were greeted and directed to the proper department or staff member. Find any vehicles, test drive vehicles with customers and demonstrate the features and benefits of vehicles. Answered the questions of the customers and assist them in every aspect of buying an automobile. Negotiate price, terms and conditions and follow the direction of the sales manager on duty. Arrange test drives for customers and ride along in order to demonstrate the features and options of the car. Complete paperwork that the dealership requires and to help car buyers complete finance applications and any paperwork that may be required to sell a car, along with following up and ensuring favorable customer satisfaction. Show less

Kingston, Ontario

Handled Irate phone calls, coaching new employee's by double jacking with them and listening to phone calls. Showing new employee's what to do in irate situations. Dealing with retention, good and bad. Ensuring team moral and providing teamwork whenever needed.Consistently achieved the top retention, sales and quality results.Retained sales by educating customers.Accessed and processed financial information in confidentiality

Real Estate

Hac, Hacr, Hvac, Hvacr

Gas Fitter G3

Omvic, Automotive Law

Hotel Restaurant Managment, Hospitality/Business Managment

Activities and Societies: Paintball Traveled across Canada throughout Fairmont Hotels

High School Diploma

High School