Rob Merrill Email & Phone Number

Michigan, United States

Greater Grand Rapids, Michigan Area

Working with customers and manufacturers in the the Electrical and Electronic industry. Bringing solutions that improve growth, provide continuous improvement, safety, sustainability, and are technically advanced for a rapidly changing industry. Working with integrity, honesty, responsiveness and ambition.

Southern West Michigan

Business to Business, outside sales within Industrial MRO industrySelling solutions to customer needsGrow, manage, influence 20 specific manufacturing accounts that produce 2.8-3.2 million dollars in revenue annually.Develop and support continuous improvement programs that benefit the customer.Execute on a business plan for increased growth and revenue within my territory.Grow partnerships between Grainger and customers to provide value based solutions to help improve their overall business. Such solutions as E-procurement, Vendor Managed Inventory, Customer Specific Inventory, 5S programs.Foster positive relationships within the accounts, engaging partnerships at all levels.Proactively meet and manage new contacts within my accounts.Provide Quarterly Business Reviews to customers to review purchasing patterns, trends, cost savings, and goals achieved. Resolve customer service issues in a timely manner that is a "win" for both the customer and Grainger.Treat the customer how I'd want to be treated.Engaged in collaboration and team work within all business functionsProficient management of Salesforce.com for all opportunities, appointments and contactsPrioritize tasks, projects, and sales implementation to meet time bound deadlinesUnderstanding and knowledge of requisition and purchasing processNegotiation of profitable sales for "win win" with customers and GraingerAdaptability for personal growthClear written and oral communication

Kalamazoo, Michigan Area

Business to business logistic and shipping salesCold callingResponsible for revenue growth, service, and strong partnerships for an account package producing 8.8 million-10.0 million annually.Collaborate with different business functions to grow, service, and maintain business.Come up with efficient, cost saving solutions to make customer's more streamlined and profitable.Resolve customer service issues in a timely manner that is a "win" for both the customer and UPS.Negotiate and manage contracts that increase margins, and sustain partnerships with the customers.Collaboration and team work across all internal and customer functionsTreat the customer how I would want to be treatedIntegration of customer's shipping program to UPS WorldshipCRM and Funnel ManagementKnowledge of domestic and international shipping procedures and complianceDemonstration of Worldship shipping program to show ease of use to customersClear written and oral communication skills

Bachelor'S Degree, Business

Activities and Societies: Men's Basketball Team

Business

Activities and Societies: Men's Basketball Team

Education record

Activities and Societies: High school basketball, football, baseball, track.