Rob Miklas Email & Phone Number

Memphis, Tennessee, Us

QIC creates recognition and incentive programs that motivate people, inspire higher performance and deliver results.At Quality Incentive Company, Rob is responsible for leading the company’s business development efforts in both the employee recognition and sales/channel arenas.

Provider of executive-level consulting in business development, strategy and operations, primarily in the business services industry.

Recruited by private equity sponsors to turn around this $30M incentive marketing services company, which led to the successful sale of assets and operations to a strategic buyer in July, 2009. Assisted buyer with transition and integration activities through October, 2009. Key accomplishments: • Rationalized strategy to focus on points-based incentive, loyalty and recognition programs for business-to-business applications• Increased annual new business revenue by 6X from 2005 through 2007 by improved recruitment of sales personnel and reorganization of selling activities• Grew total revenue by 24% from 2005 through 2007 while reducing employment by more than 30%• Expanded market-leading portfolio of merchandise and travel reward products by more than 10X while simultaneously negotiating reduced product costs• Implemented multiple major technology platform upgrades, providing more design features and cutting program configuration lead times by 80%• Increased annual EBITDA by $2M in 2008 vs. 2005

Recruited by outside investors to commercialize this development-stage performance improvement consulting company. Company assets were sold to strategic buyer in April, 2001.Key accomplishments:• Grew total revenue by 300% in 2000 versus 1999• Completed large follow-on round of equity investment from initial non-founding investors• Converted primary consulting product from stand-up delivery to digital format for Internet delivery

Served as chief executive for this $210M private equity-owned, fully integrated provider of products and services to the direct mail marketing industry. Company was merged with strategic counterpart in the direct marketing industry in June, 1998, resulting in attractive returns for investors. Following the merger, assisted with financing and transition activities through early 1999.Key accomplishments:• Led turn-around of unprofitable initial investment, enabling execution of leveraged build- up strategy• Completed and successfully integrated five acquisitions, ranging in transaction size from $5M to $86M• Grew total revenue from $5M to $210M• Grew operating cash flow from a loss to $27M• Issued $100M in high yield public debt in conjunction with key acquisitionOther Experience Early functional training at Boise Cascade & Sonoco Products

Mba, Financial Management

Ab, Economics