Rob Miner Email & Phone Number

Verona, Wisconsin, United States

• Software Developer on the EpicCare Link team• Sole developer responsible for overhauling and optimizing our login logic by creating an algorithm to automatically determine suitable login environments. End result: eliminated 2.2 million clicks per month for our customers and reduced processing time by 4 hours per month.• Use C# and TypeScript to replace our web app’s outdated Visual Basic shell. The new shell is more responsive, easier to use, and provides additional functionality.• Lead biweekly strategy meetings for a team of 7 people. Responsible for monitoring work by team members, determining future strategic direction, and performing data analysis to measure productivity and set goals.

Seattle, Washington, United States

• Software Development Engineering Intern on the CX Healthcare team• Built a web portal from scratch using React and CSS to automate the creation of regulatory reports.• Integrated the front end with a REST API built to interface with internal databases.• Wrote a comprehensive 1,200-line suite of unit tests using Jest and React Testing Library.• Saved an estimated 120 days of engineering time per year.

Detroit, Michigan, United States

• Intern on the IAM team of the IT Department• Used CyberArk to help manage over 10,000 unique accounts.• Resolved tickets for requests related to Microsoft Azure.• Obtained proficiency in Microsoft Azure Fundamentals, earning my official AZ-900 Microsoft certification.

Ann Arbor, Michigan, United States

• Research Assistant for Dr. Barbara Ericson in the UM School of Information• Independently wrote, proofread, and revised chapters for "Python for Everybody - Interactive", an online Python e-book written to pair with the "Python for Everybody" courses on Coursera, which have been taken by millions of beginner programmers.• Worked with the research team to publish my changes in the live version of the e-book.• E-book available at runestone.academy/runestone/books/published/py4e-int/index.html• Participated in UM's Research Project Symposium.

Detroit, Michigan, United States

• Intern on the ConnectUs team of the IT Department• Assisted in the company-wide adoption of Microsoft Teams.• Trained employees in Microsoft Teams functionality and best practices.• Led development of a chat-bot that can, using language understanding technology, interpret and answer user questions and direct them to company SWIs and video tutorials.• Attained proficiency in QnA Maker and Bot Framework Composer.

Detroit, Michigan, United States

• Intern in the Cable and Conduit Design department of Distribution Operations• Independently reorganized recordkeeping systems for underground circuit design.• Eliminated backlog of 150 unfiled work orders and designs.• Removed 200 redundant cable cards and added 500 new cable cards.

Ypsilanti, Michigan, United States

• Research Assistant to Dr. Jamie Cornelius• Conducted scientific research to evaluate the factors that influence lead levels in songbirds.• Set up nets, captured and collected blood and biometrics from birds from multiple sites in Flint, Ypsilanti, and Lapeer, Michigan.• Used laboratory equipment to process and analyze blood samples following appropriate safety procedures.• Analyzed data, designed and created research poster, and presented findings at research symposium.

Bachelor Of Science - Bs, Computer Science

Activities and Societies: Men's Glee Club (Stage Manager and Tickets Manager), RC Players, Gilbert and Sullivan SocietyI graduated.

Education record

Activities and Societies: "Multiple" Forensics State Champion, International Thespian Society Secretary, Voodoo Theater Co. Head Writer.