Driven Omni Channel Executive Sales, Service, and Execution Leader with expertise in sales, strategy, initiative execution, implementation of repeatable improvement processes, installation of disciplined management routines, waterfall/AGILE execution processes, incentive/comp, and operations. A leader that possesses integrity, strong work ethic and passion for effectively exceeding the goals and objectives of my clients and organization. • Sales/Sales Leadership: Extensive sales and sales leadership success, including: leading large field/phone/digital sales teams responsible for sales, customer experience, and profitability for various product sets and segments including Commercial, Mid-Market, and Small Business. A focus on building a culture of team and individual success, self-accountability, and continuous improvement. Overall responsibility for territory alignment, sales funnel (forecast, lead gen through pull-through, profitability, etc), and P&L. Multiple sales awards including Bank of America’s Award of Excellence recognizing the top 1% of all Associates. • Strategic Planning and Execution: Career focused on leading strategic revenue growth and performance improvement initiatives across sales, customer service, and technology impacting various segments including Commercial, Mid-Market and Small Business through multiple channels including Field, Call Center, and Digital. Initiatives include: performance improvement of large B2B field sales teams, lead gen initiatives, delivery of a new segmentation and differentiated servicing model, incentive design, pricing strategies, and delivery of new digital research and purchasing capabilities.• Product Management, Strategy and Execution: Led multiple sales, service, product, product strategy, and execution initiatives from ideation through execution, including: product ideation, development, roll out (sales and service strategies), development of sales incentive plans, and sales execution.
Listed skills include Credit, Risk Management, Retail Banking, Financial Analysis, and 17 others.