Rob Murray

Rob Murray Email and Phone Number

BFSI Industry / Growth Leader @ Sparq
Rob Murray's Location
Waxhaw, North Carolina, United States, United States
Rob Murray's Contact Details

Rob Murray personal email

n/a
About Rob Murray

Driven Omni Channel Executive Sales, Service, and Execution Leader with expertise in sales, strategy, initiative execution, implementation of repeatable improvement processes, installation of disciplined management routines, waterfall/AGILE execution processes, incentive/comp, and operations. A leader that possesses integrity, strong work ethic and passion for effectively exceeding the goals and objectives of my clients and organization. • Sales/Sales Leadership: Extensive sales and sales leadership success, including: leading large field/phone/digital sales teams responsible for sales, customer experience, and profitability for various product sets and segments including Commercial, Mid-Market, and Small Business. A focus on building a culture of team and individual success, self-accountability, and continuous improvement. Overall responsibility for territory alignment, sales funnel (forecast, lead gen through pull-through, profitability, etc), and P&L. Multiple sales awards including Bank of America’s Award of Excellence recognizing the top 1% of all Associates. • Strategic Planning and Execution: Career focused on leading strategic revenue growth and performance improvement initiatives across sales, customer service, and technology impacting various segments including Commercial, Mid-Market and Small Business through multiple channels including Field, Call Center, and Digital. Initiatives include: performance improvement of large B2B field sales teams, lead gen initiatives, delivery of a new segmentation and differentiated servicing model, incentive design, pricing strategies, and delivery of new digital research and purchasing capabilities.• Product Management, Strategy and Execution: Led multiple sales, service, product, product strategy, and execution initiatives from ideation through execution, including: product ideation, development, roll out (sales and service strategies), development of sales incentive plans, and sales execution.

Rob Murray's Current Company Details
Sparq

Sparq

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BFSI Industry / Growth Leader
Rob Murray Work Experience Details
  • Sparq
    Vp Bfsi Industry Leader
    Sparq Jun 2024 - Present
    Atlanta, Ga, Us
    Backed by Harvest Partners and Bain Capital Double Impact, Sparq is the leading U.S.-based digital engineering consultancy for building, deploying and supporting digital applications, products, and experiences. Sparq assembles trusted software engineering teams that collaboratively solve challenges with creativity and rigor. Our experts know how to work together—with each other and with clients—generating momentum, velocity, and success.
  • 3Pillar Global
    Bfsi Industry / Growth Leader
    3Pillar Global Dec 2022 - Apr 2024
    Fairfax, Va, Us
    Primary Remit: * GTM Strategy: Accountable for building and deploying a Go-To-Market Strategy for the BFSI Industry portfolio. Industry Leaders lead a portfolio that includes New Logo Sales, Growth Accounts, and accountable for revenue retention and growth. * Sell/Growth: Drive revenue growth with new logos and within existing portfolio of accounts. Lead by example and lead BFSI Industry Sales and Client Success team to sales success and run the full sales cycle for clients. Grow portfolio annual recurring revenue. * Client Success: Assess and drive Client satisfaction and growth with our delivery of contracted products and services and work closely with our 3Pillar Delivery team - (1) achieve client outcomes and (2) deliver exceptional products to our clients. * Build and Maintain High Performing Team: Responsible for building and leading a highly engaged and results-oriented Client Services team. Lead by example as a passionate people leader, who sets performance metrics and standards, cast vision, clarify goals, objectives and priorities, remove obstacles, and build an engaging team environment. Measured on team business outcomes, performance, and engagement. * Industry Thought Leadership, Account Oversight and Governance: Provide ongoing industry thought leadership and advisory support to clients within the BFSI portfolio. Serve as a trusted advisor to clients. * Attributes and Skills: * Full-cycle sales expertise * Strategic planning * Thought Leadership * Influential presentation skills * Account management * Client Partnership * Expectation management * Team leadership
  • Quantum Metric
    Vice President, Head Of Financial Services Strategy
    Quantum Metric Nov 2021 - Dec 2022
    Colorado Springs, Co, Us
    Leader, reporting directly to the Chief Business and Strategy Officer, focused on a highly proactive approach to building the Financial Services and Insurance vertical at Quantum Metric through driving GTM strategies across all key functions including brand, sales, & product innovation.Responsibilities Include * Lead strategies across sales, product, marketing, customer success, and solutions engineering to generate and implement the go-to-market strategy for the FSI industry.  * Develop and implement product positioning, messaging and strategies to pursue aggressive growth goals  * Work closely with product to help shape new products/use-cases * Understand the competitive landscape and identify strategic opportunities and threats while staying current on market trends  * Develop thought leadership content, including academic and practitioner articles, joint publications, podcasts, conference presentations or webinars * Actively partner with the sales organization to win key global accounts
  • Wells Fargo
    Vp Digital Channel & Partner Engagement Leader
    Wells Fargo Apr 2018 - Nov 2021
    San Francisco, California, Us
    Led channel engagement team made up of market growth & development leaders and consultants responsible for strategy development and execution. Focus on driving growth of digital tools and services with net new and existing consumer/small business customers across the branch (5k branches) and contact center (~35 centers) channels. Strategy development focus includes: • Customer Analytics • Channel sales and service transformation • Product and service awareness, knowledge, and skill building • Marketing alignment • Expectation setting • Observation and inspection routines • Measurement and reporting • Development and implementation if repeatable improvement processes. • Channel top down/multi-level channel engagement
  • Wells Fargo
    Product Management
    Wells Fargo Feb 2016 - Oct 2021
    San Francisco, California, Us
    Responsible for the sales funnel optimization for WF Consumer Lending. Responsibilities include: analyzing current experience and platform, identifying opportunities for optimization with a focus on alignment with segment strategy, lead large program/project teams through the project lifecycle from ideation through implementation, and partnering with Stakeholders, Line of Business, Technology, Legal, Risk, and compliance to deliver an exceptional online research, purchasing and servicing experience for our prospects and our customers.
  • Fifth Third Processing Solutions
    Vp Executive Consultant - Sales
    Fifth Third Processing Solutions Mar 2014 - Jan 2016
    Responsible for the development and execution of business strategy for FTPS/Vantiv’s Payment Technology group supporting Fifth Third’s North Carolina Affiliate (NC, SC, VA) in the Mid-market and Commercial segment. Led sales efforts, client/partner engagement, sales strategy, Customer Success Strategies, reporting, analytics, barrier identification and removal.
  • Bank Of America
    Senior Vice President - Business Implementation
    Bank Of America Feb 2011 - Jul 2013
    Charlotte, Nc, Us
    Managed a portfolio ($25mm+) of large scale digital transformation initiatives focused on improving sales and service capabilities across the organization. Led large project teams (stakeholder, segment, product, channel, technology, finance, business analytics, legal, risk, compliance, associate readiness, customer communications, etc.) through Waterfall and Agile execution methodologies
  • Bank Of America
    Senior Vice President - Fulfillment
    Bank Of America Aug 2010 - Feb 2011
    Charlotte, Nc, Us
    Led a management team with 3 primary responsibilities including control, stability, and quality of online fulfillment process. Managed channel fulfillment of customer applications for deposits, card, mortgage, merchant svc referrals, etc. Partner with online channel delivery, LOB fulfillment teams, integrated business planning teams, technology, risk, and BCMR (business control monitoring & readiness) to develop and deliver on business requirements to maintain and improve channel fulfillment, controls and customer experience. control, stability, and quality of processes.
  • Bank Of America
    Svp - Relationship Management Segment/Channel Integration (Field/Call Center/Digital)
    Bank Of America Feb 2009 - Aug 2010
    Charlotte, Nc, Us
    Responsible for leading cross functional teams focused on driving strategic alignment between Segment Strategy and Channel capabilities with the goal of driving an exceptional customer sales, success, and service experience across all sales and service channels.
  • Bank Of America
    Senior Vice President - Incentive Administration
    Bank Of America Oct 2006 - Feb 2009
    Charlotte, Nc, Us
    Team responsible for incentive plan design and administration for 70,000+ Bank of America Associates. Integrate with Segment, Product, and Channel delivering an incentive structure that reinforces and drives overall sales and service performance.
  • Bank Of America
    Senior Vice President - Sales
    Bank Of America Jul 2004 - Oct 2006
    Charlotte, Nc, Us
    Led a large team of B2B payment technology sales leaders, sales officers and account managers in the Atlantic South Region. Responsible for coordinating and directing activities to include development of new business and expansion of existing business relationships. Developed strategies, processes and plans that enable the team to help clients meet their business goals while achieving the bank's goals. Developed strong strategic long term relationships with customer, key product, and support partners, market executives and other key partners. Responsible for selecting new team members, training, analyzing/managing performance, identifying and addressing obstacles to ensure the individual/team's success and building a team culture of self-accountability and continuous improvement.
  • National Processing Company
    District Sales Manager
    National Processing Company 2001 - 2003
    Louisville, Ky, Us
  • Aramark Refreshment Services
    Sales Manager
    Aramark Refreshment Services 1999 - 2001
    Philadelphia, Pennsylvania, Us
  • Db&A - Dewolff, Boberg & Associates, Inc
    Management Consultant
    Db&A - Dewolff, Boberg & Associates, Inc 1997 - 1999
    Dallas, Tx, Us

Rob Murray Skills

Credit Risk Management Retail Banking Financial Analysis Strategic Planning Leadership Project Management Management Relationship Management Change Management Team Building Business Strategy E Commerce Coaching Management Consulting Internet Banking New Business Development Leadership Development Performance Management Sales Management Team Leadership

Rob Murray Education Details

  • Pfeiffer University
    Pfeiffer University
  • Pfeiffer University
    Pfeiffer University
    Psychology

Frequently Asked Questions about Rob Murray

What company does Rob Murray work for?

Rob Murray works for Sparq

What is Rob Murray's role at the current company?

Rob Murray's current role is BFSI Industry / Growth Leader.

What is Rob Murray's email address?

Rob Murray's email address is ro****@****rgo.com

What schools did Rob Murray attend?

Rob Murray attended Pfeiffer University, Pfeiffer University.

What skills is Rob Murray known for?

Rob Murray has skills like Credit, Risk Management, Retail Banking, Financial Analysis, Strategic Planning, Leadership, Project Management, Management, Relationship Management, Change Management, Team Building, Business Strategy.

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