Providing detailed insights into the charity fundraising to identify opportunities for improving ROI.Database management and ownership, ensuring proper usage and integrity of the data.Review all training and processing functions to ensure they are as thorough and accurate as possible, reviewing and implementing new systems on a regular basis.Provide exceptional support to the wider team to enhance charity operation, as well as streamlining processes.Ensuring the database is compliant with all relevant regulations that relate to the handling of supporter information and how the charity uses it.

Processing all incoming donations, legacies and fundraising income and producing letters in relation to these.Providing exceptional stewardship to supporters. Maintaining an accurate database of all donors.running, maintenance and assistance of the charity lottery alongside the rest of my team.

Handling incoming calls and directing to correct department

Providing administrative support to Eddie Stobart Clients and office staff

Coordinating with staff to ensure stock levels are correct daily, and well presented. assisting with sales and customer service during opening hours

Stock control, zoo duties, till duties, VIP packages, enclosure design

General zoo work, ongoing research project on the Gharial (Gavialis gangeticus), outreach programmes with local schools, guided tours

General zoo work, customer service, till work, coordinating school visits, enclosure maintenance

conservation work in tropical rainforest, data collection, set up of new camera trapping protocols, study of different species

zoo work, outreach, till worker