Rob Pettit Email & Phone Number

I am a highly experienced Team Leader and Coach, with 15 years of experience in coaching and leading teams. For the past 22 years I have worked within the Energy Industry and have an in depth knowledge of how the industry works. I passionately believe that collaborative working, and treating people in the right way, leads to excellence in customer service and performance.Key Areas:• Understanding what motivates employees and relating this to organisational goals• Supporting people through change• Helping people understand their strengths and opportunities for development• Using data to highlight potential training, coaching and process improvement opportunitiesMy strengths include excellent communication, emotional intelligence, empathy and strongly developed people skills. An achiever who is able to support others to accomplish their goals by using coaching and motivational techniques. Successfully coached employees, including leaders, to improve customer experience and performance by keeping them focused on their strengths and helping them develop their weaknesses.Other Skills: • Training Needs Analysis• Relationship Management• Customer Service• Problem SolvingSpecialities:• Workshop and Training Facilitation• One to one coaching• Performance Coaching• Compiling Training Material