Rob is a visionary and strategic leader with proven expertise in driving operational efficiencies, revenue growth, and customer satisfaction. With extensive experience in implementation management, program management, and customer engagement, he combines analytical insights with a hands-on, innovative approach to deliver outstanding results. Rob excels in developing and mentoring staff, fostering a collaborative and high-performing team environment. His 'get it done and get it right' approach ensures effective leadership in achieving business goals.Professional Competencies• Client Operations Development Leader• Project Management / Client Engagement Expert• Employee Mentoring and Development• SaaS Administrator (Rocketlane, QuickBase, Salesforce, Asana)• Business Intelligence and Big Data Analytics
Listed skills include Salesforce.Com, Cloud Computing, Managed Services, Cross Functional Team Leadership, and 46 others.