SALES MANAGER AND TERRITORY SALES REPAn experienced sales professional with a valuable combination of business savvy, technical knowhow, and solutions- based selling in the hardware, door, and window industry. Known for a unique ability to be both strategic and hands-on, from planning & forecasting to cold calling & troubleshooting at customer sites. Acknowledged as a supportive manager with an aptitude for training and improving performance. High energy, self-motivated, and courteous with demonstrated success surpassing sales targets to increase business results and ensure customer satisfaction in new construction and retail environments. System KnowledgeMicrosoft Office Proficiency - Excel, Word, PowerPoint, PowerBI • CRM tools - Sales Force, Sales Achiever, In-houseBUSINESS DEVELOPMENT HIGHLIGHTS (details in Work History)∙ Developed sales strategies to attain new market share∙ Achieved sales growth for Branch operations∙ Increased sales by nearly 50%PARTICIPATIVE LEADERSHIP∙ Managed a team of 25+ staff, providing support and coaching to ensure their success∙ Involved in creating a new hire onboarding program and mentoring program∙ Trained sales reps and sales managers to improve their competence, confidence, and resultsFINANCIALS & DATA ANALYSIS∙ Analyzed sales data with customers to improve their sales and profits∙ Created pricing models and used industry data and customer feedback to determine accurate sales targets∙ Forecasted and provided input into budgeting process using market information, customer insight and feedbackCUSTOMER RELATIONSHIPS∙ Built, developed, and maintained mutually beneficial and trusting relationships with existing and new customers by spending time with owners, decision makers and on-site construction staff to understand their needs ∙ Attended builder/contractor shows, conventions and trade shows, to ensure awareness of customers’ challenges and opportunities and to remain current with industry trends