Rob R. Email & Phone Number

Manage, develop, communicate, and implement optimal fraud strategies (including rules, cutoffs, policies, operational flows, etc.) to protect the bank from fraud-related losses and improve the customer experience.Interpret large quantities of complex data to formulate problem statements, concise conclusions regarding underlying fraud trends and.

Strategic assistant to Area Sales ManagerAgency DevelopmentExplore with agents where they are now, where they want to be and discuss game plans for achieving those goals. Find the gaps in agent performance to facilitate increased success. Encourage agents to use the tools available to them to maximize their efficiency and fuel their success.

Review referrals from any of numerous sources to champion agent compliance, coach agents who are not adhering to best practices and identify instances of theft and fraud for additional investigation. Meet with agents proactively to coach them on matters regarding money handling, data and systems security, physical security, as well as marketing and quoting.

Northeast Ohio, Western Pennsylvania, And Western New York

Investigation of suspicious claims to ensure we pay every claim we owe and not pay every claim we don’t. Working in concert with claims personnel ensures minimal impact to cycle time for claims. Coordinate and partner with other industry professionals to identify and work against organized efforts to defraud insurance carriers and thus honest insurance.

Cleveland, Ohio

Identify early bodily injury settlement opportunities and negotiate resolution utilizing full and final and open ended releases. Evaluate bodily injury packages submitted by rep'd and non-rep'd parties. Analyze treatment plans, billing codes, and identify pre-existing conditions through thorough investigations to ensure the claimants are indemnified for.

Cleveland, Ohio

Territory - NE OhioMeet with injured parties to resolve property damage and bodily injury claims. Focus on early intervention and settlement to limit exposure and protect insureds from excess suits. Evaluate and investigate policy coverage, liability and damages in a timely manner following a set of general claim and statutory guidelines.Assist internal.

Tampa, Florida

Supported the general claims process by handling first contact on all new notification of claims via mail or phone. Constant interaction with inbound callers inclusive of policyholders, claimants, attorneys, insurance companies, repair shops and all other parties to the loss. Gathered information and input data as well as identification of early tow.

Tampa/St. Petersburg, Florida Area

Fraud Detection and Analysis for International Telecommunications Service Provider – monitor several databases while conducting investigations into fraudulent use of telecommunication devices (business and residential phone lines, mobile phone lines, tablets, etc...). Investigations are focused on protecting end users/customers as well as service.

Metro Atlanta, GA

Criminal Investigations - Electronic and Financial Crimes, Organized Retail Theft, Bank Fraud, Forgery, Identity Theft, Internet Crimes Against Children, and Residential Mortgage Fraud Background Investigations - Police and Civilian Applicants for positions within the police department. Criminal and Intelligence Analysis - Pattern Recognition, Crime Trend.

Bachelor'S, Criminal Justice

Certified Crime And Intelligence Analysis, Intelligence

Associate'S, Criminal Justice