Senior Carrier Account Manager
CurrentProgressed from previous role into a newly created position for top performers capturing measurable results and exceeding performance expectations. Deliver strategic selling approach to propel sales growth, focusing on delivering long term freight solutions to a large-scale carrier base. Exhibit high-impact leadership skills, training and developing 9 Associate Carrier Representatives to consistently trigger sales increases.• Encourage cross-functional alignment with Strategic Procurement division, driving continuous improvements and maximizing untapped capacity from carrier base. • Deliver market insight, capitalizing on industry knowledge while partnering with Global Forwarding division to maintain domestic costs and coverage for imports in Europe and Asia. • Steer white board meetings amongst 12 fellow account managers to outline long-term operational strategies based on evolving customer preferences.• Capture an estimated 15% volume and revenue growth yearly by nurturing new and existing carrier relationships. • Generate $12M in gross annual revenue. • Promote professional growth of team members, mentoring and coaching employees on operational support and sales techniques including engaging in consistent follow through. • Manage multiple initiatives to align with emerging technologies and industry trends including online carrier platform, carrier/driver apps and carrier advantage program. • Promote technology adoption through key upgrades in coordination with Corporate IT team, supporting the creation of new internal software resulting in reduction in downtime during selling. • Acknowledged for outstanding performance, securing ‘Best of the Best’ Award, ranking amongst the top 15% of carrier reps nationwide in revenue growth and operational excellence.