Rob Richter Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Raleigh-Durham-Chapel Hill Area

Lighthouse is a large internal tool used by IBM Consulting for knowledge sharing. My role is the technical team lead for the automated regression test team, which maintains and updates several hundred automated test cases. My responsibility is to maintain the Java-Selenium framework that the automated tests are built on. I also created and maintained the Jenkins pipelines that performed the automated tests, both on-demand and as part of continuous delivery builds.

Raleigh-Durham-Chapel Hill Area

Product development lead and software release manager for Digital Content Services, an internal tool set within IBM for authoring product information that was used by several hundred information development professionals. The product release manager role included requirements assessment, prioritization, and scheduling, along with the prioritization of defects to ensure they were scheduled and resolved. In this role, I worked with management on the topic of staffing, funding, and strategic direction.Core technical responsibility included architecture, development, and maintenance of the core Java framework, development and maintenance of Oxygen XML Author plugins, Maintenance of the Jenkins build pipeline and the network installer for a desktop client.Recently lead the transition of the desktop client to a web service based in IBM Cloud. The web service allows seamless integration across the technical content lifecycle, from development and storage of the content, to translation, and to the eventual transition to the IBM document publication system.Participated in a cross-functional work group to modernize the technical content translation process within IBM.

Rochester, Minnesota, United States

Project development lead and software release manager for Technical Content Tools (formerly Information Development Tools), an internal tool set within IBM for authoring product technical information. This project has been using an agile methodology designed to fit into IBM business practices for several years.Responsible for the core Java framework, desktop client installation, and editor integration.Revolutionized the desktop client installer to allow seamless client delivery as part of the continuous Jenkins build process.Introduced agile methodologies to the technical content tools team.

Rochester, Minnesota, United States

During this time, I became the development team lead for the internal Information Development Tools product used to create information for products. In this role, I oversaw around a dozen developers around the world on a product using a pre-agile development model.

Rochester, Minnesota, United States

Joined the Information Development tools project as an OS/2 developer. On this project, I lead the development and rollout of the Windows version of the technical content tools and was the development lead for the Windows installation of the tool using InstallShield.

Rochester, Minnesota, United States

Responsible for the internal tools and compiler processes used to build the AS/400 operating system. I transitioned to a build support role for the OS/2 product build.

Rochester, Minnesota, United States

Software development for sub-assembly and system test platform used for AS/400 system final test.