Senior Product Manager - Digital Customer Experience
Current
Apr 2024 - Present
AeroLeads people directory · profile
Rob Ridgeway Email & Phone Number
Product Management Leader | Product Strategy, Customer-First Approach
at
Siemens Digital Industries Software
1 work email found
@uservoice.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Product Management Leader | Product Strategy, Customer-First Approach
Location
Charlotte, North Carolina, United States
Who is Rob Ridgeway? Overview
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Quick answer
Rob Ridgeway is listed as Product Management Leader | Product Strategy, Customer-First Approach at Siemens Digital Industries Software, based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at uservoice.com and a matched LinkedIn profile for Rob Ridgeway.
Rob Ridgeway previously worked as Senior Product Manager - Digital Customer Experience at Siemens Digital Industries Software and Director of Product at Uservoice. Rob Ridgeway holds Master Of Business Administration, Summa Cum Laude, Business Administration from The Citadel.
Company email context
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{first}.{last}@uservoice.com
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Profile bio
About Rob Ridgeway
Accomplished Product Management leader seeking to leverage extensive experience in leading cross-functional teams, driving product strategy, and championing customer-centric innovation. Adept at aligning product vision with business goals, I am committed to fostering a culture of agile development and collaborative success in a dynamic corporate environment.
Listed skills include Management, Budgets, Editing, Product Development, and 30 others.
Current workplace
Rob Ridgeway's current company
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Siemens Digital Industries Software
AeroLeads page
9 roles
Rob Ridgeway work experience
A career timeline built from the work history available for this profile.
Director Of Product
- Led a dynamic team of Product Managers and UX Designers, adopting a customer-centric methodology that elevated user satisfaction by 44 NPS points and boosted net revenue retention by 10%.- Formulated and executed strategic product roadmaps aligned with company objectives, enhancing product line efficiency by 20% and solidifying market leadership..
Mar 2022 - Jan 2024
Senior Product Manager
- Lead a team of Product Managers in a customer-first approach to product development.- Drove the creation of new B2B SaaS product lines towards market dominance by leveraging data analytics and user feedback and going from 0 to 1.- Presented strategic product advancements to C-suite executives, securing buy-in and a 15% increase in R&D investment for.
Oct 2020 - Mar 2022
Principal Product Manager
- Guided clients through digital transformation initiatives, utilizing market insights and analytics to redefine product strategies and enhance customer journeys.- Fostered a shared vision among cross-functional teams, aligning product development efforts with clients’ strategic goals, resulting in a 40% improvement in client product performance metrics on.
Oct 2019 - Oct 2020
Senior Product Manager
- Transformed complex challenges into actionable strategies, fueling the exponential growth of a B2B2C SaaS product suite in a competitive startup landscape.- Orchestrated the product development lifecycle, from ideation to launch, while emphasizing Minimum Viable Product (MVP) constructs and user-centric design principles.- Championed product innovation.
Jun 2018 - May 2019
Project Manager
- Directed product and service project initiatives for commercial banking clients, ensuring agile methodologies were at the core of scope, budget, and resource planning.- Led the Scrum team in identifying and defining detailed business requirements, crafting comprehensive epics, and user stories in JIRA- Prioritized and managed the team’s backlog in.
May 2017 - Jun 2018
Product Owner
- Drove the development and enhancement of consumer subscription and payment portals, incorporating user feedback and data analysis to improve the digital experience significantly.- Pioneered user engagement strategies that increased subscription rates by 10%.- Led the Scrum team in identifying and defining detailed business requirements, crafting.
Jun 2016 - May 2017
Product Manager
As the inaugural product manager, played a pivotal role in the evolution of a nascent fintech B2B SaaS product, focused on commercial credit risk management and servicing, culminating in its successful acquisition due to innovative feature development and market positioning.
Nov 2013 - Jun 2016
Resource Management Analyst
Applied data analytics to forecast consumer trends, optimizing staffing models for regional call centers, leading to a 15% improvement in service level agreements.
Apr 2009 - Jul 2012
2 education records
Rob Ridgeway education
Master Of Business Administration, Summa Cum Laude, Business Administration
The Citadel
Bachelor Of Arts, Magna Cum Laude, Marketing
University Of Lynchburg
FAQ
Frequently asked questions about Rob Ridgeway
Quick answers generated from the profile data available on this page.
What company does Rob Ridgeway work for?
Rob Ridgeway works for Siemens Digital Industries Software.
What is Rob Ridgeway's role at Siemens Digital Industries Software?
Rob Ridgeway is listed as Product Management Leader | Product Strategy, Customer-First Approach at Siemens Digital Industries Software.
What is Rob Ridgeway's email address?
AeroLeads has found 1 work email signal at @uservoice.com for Rob Ridgeway at Siemens Digital Industries Software.
Where is Rob Ridgeway based?
Rob Ridgeway is based in Charlotte, North Carolina, United States while working with Siemens Digital Industries Software.
What companies has Rob Ridgeway worked for?
Rob Ridgeway has worked for Siemens Digital Industries Software, Uservoice, Praxent, Palmetto, and Dixon Hughes Goodman Llp.
How can I contact Rob Ridgeway?
You can use AeroLeads to view verified contact signals for Rob Ridgeway at Siemens Digital Industries Software, including work email, phone, and LinkedIn data when available.
What schools did Rob Ridgeway attend?
Rob Ridgeway holds Master Of Business Administration, Summa Cum Laude, Business Administration from The Citadel.
What skills is Rob Ridgeway known for?
Rob Ridgeway is listed with skills including Management, Budgets, Editing, Product Development, Product Management, Scrum, Agile Web Development, and Agile Methodologies.
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