Rob Ryan Email and Phone Number
Rob Ryan work email
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Rob Ryan personal email
Specialties: •IBM Certified System Administrator - Lotus Notes and Domino 6, 2003•IBM Certified Application Developer - Lotus Notes and Domino 6, 2003•Certified Lotus Professional Domino R5 System Administrator, 2001•Certified Lotus Professional Domino R5 Application Developer, 2001•Web Design Certificate, Boston University, 1999•Information Mapping Certificate, 1998
Dmb Financial
View- Website:
- dmbfinancial.com
- Employees:
- 46
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Tax CoordinatorDmb Financial 2012 - Present
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Information DeveloperSdi May 2009 - 2011
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Information DeveloperIbm May 2007 - Feb 2009Armonk, New York, Ny, Us•Project managed the information deliverables for IBM Lotus Notes Traveler.•Developed product documentation for administrators and users detailing installation, configuration, and task driven procedures. •Deliverables include information centers authored in DITA, wiki articles, and visual demonstrations. -
Staff Software EngineerIbm Aug 2003 - Apr 2007Armonk, New York, Ny, Us•Provided technical support for Lotus Notes and Domino R5.x, 6.x and 7.x server and client problems.•Primary escalation contact for all SMTP, NRPC, POP3, IMAP and migration issues for both United States and International Support Centers.•Co-authored IBM Redbooks publication titled "Migrating from Exchange 2000/2003 to Lotus Notes and Domino 7," which was published in November 2006 as ISBN 0738496545.•Authored technical documents for knowledge sharing with customers and colleagues.•Designed and presented Support TechTalks for worldwide strategic level support partners and internal employees.•Presented “Troubleshooting Mail Routing” to Premium Support customers at the 2005 and 2006 PSM Seminar.•Facilitated a weekly technical meeting for Software Engineers for the purpose of knowledge sharing.
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Software EngineerIbm Jul 2000 - Jul 2003Armonk, New York, Ny, Us•Provided technical support for Application Developers using Lotus Notes/Domino to design client or Web-based applications.•Specialized in the creation and troubleshooting of Lotus Notes design elements such as forms, views, and agents. •Mentored and educated new Software Engineers on policies, procedures, and troubleshooting techniques.
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TrainerFleetboston Financial Apr 1998 - Jul 2000•Designed instructional materials and leaders’ notes including manuals, visual presentations, and role-plays using Microsoft Office and Information Mapping.•Planned and managed the training registration process for approximately 4,500 branch staff for the Fleet and BankBoston merger.
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Training AssociateBankboston Jun 1997 - Mar 1998Us•Facilitated the 8-day Sales & Service Associate Program focusing on products, systems, and sales techniques.•Trained the 10-day New Hire Service Associate Program focusing on policies, procedures, and systems.•Reported progress of new staff to management team as monitored through skill assessments, quizzes, and observation checklists. -
Rotational TrainerBankboston Sep 1996 - Jun 1997Us•Trained the 30-day New Hire Sales and Service Program focusing on products, systems, and sales techniques.•Provided systems and product training to Telebanking employees’ during the Bank of Boston and BayBank merger.
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Bayplus SpecialistBaybank Oct 1995 - Aug 1996•Mentored new BayPlus Specialists on products, procedures, systems, and sales techniques.•Assisted banking clientele with relationship in excess of 25K with their financial needs. -
Service RepresentativeBaybank Nov 1994 - Sep 1995•Assessed individuals’ banking needs and recommended appropriate products and services.•Researched and resolved sensitive and complex account problems while fostering customer loyalty.•Mentored new Service Representatives on products, procedures, systems and sales techniques
Rob Ryan Education Details
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Saint Michael'S CollegeBusiness Administration -
Bridgton Academy
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Danvers High School
Frequently Asked Questions about Rob Ryan
What company does Rob Ryan work for?
Rob Ryan works for Dmb Financial
What is Rob Ryan's role at the current company?
Rob Ryan's current role is Tax Coordinator.
What is Rob Ryan's email address?
Rob Ryan's email address is ro****@****zon.net
What schools did Rob Ryan attend?
Rob Ryan attended Saint Michael's College, Bridgton Academy, Danvers High School.
Who are Rob Ryan's colleagues?
Rob Ryan's colleagues are Jay Nichols, Sheree Ramirez, Lynne Friley, George Hicks, Donald Bradbury, Jason Negri, Madison Hernandez.
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