Rob Severance Email & Phone Number

Kennewick, Wa, Us

Boardman, Or

Transporter Legal is a Process Serving and Legal Messenger Service Company. Currently Transporter Legal Services is based in Boardman, OR. I am licensed to serve all documents in Oregon State although I only serve documents and performed court filings in Eastern Oregon. I have recently served documents in La Grande, and Enterprise, Oregon. I have also served documents and performed court filings in Tri-Cities, Walla Walla, Yakima, and Prosser as well as other places in Washington State previously and am in the process of renewing my license to utilize my services there again.

Perform security patrols of designated areas on foot or in vehicle.Watch for irregular or unusual conditions that may create security concerns or safety hazards Sound alarms or call police or fire department in case of fire or presence of unauthorized personsWarn violators of rule infractions, such as loitering, smoking or carrying forbidden articles.Permit authorized persons to enter property and monitors entrances and exits.Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements.

reduction in headcount due to workload)Handled situations which required adaptation of response or extensive research. Inbound Coordinator: responsible for receiving and processing requests, telephone calls and customer orders.Provided issue resolution for customers in addition to processing inquiries on all levels.

Processed Internal client requests for moving or disposing of computer hardware, software and peripherals from a computer terminal.

Provided direct interface to customers of the National, Consolidated Major Accounts, and Small to Medium Business Programs; up-selling on previously sold products in addition to the sale of new products. Demonstrated capabilities by successfully troubleshooting and resolving issues that surrounded all facets of provisioning: billing, order status, pricing, delivery, activations setup, etc. Explained features & benefits of Wireless products & service and made recommendations based on the customer s needs; up selling products to meet and/or exceed customer needs and expectations. Understood and communicated complex and technical information clearly and concisely, adjusting language and terminology to the needs of the customer in a professional manner. Demonstrated proficiency in product knowledge and call handling skills.Handled situations which required adaptation of response or extensive research. Inbound Coordinator: responsible for receiving and processing requests, telephone calls and customer orders; both routine & non-routine, requiring deviation from standard screens, profiles, scripts and procedures. Assessed needs and promoted alternative products and services Provided issue resolution for customers in addition to processing inquiries on all levels.Worked extensively with the Microsoft Office Suite (Excel, Project, Word, Outlook), Windows & Mainframe Systems as well as medium to large Government contracts.

Adjudicated and analyzed the handling of general medical claims on a mainframe system for patient accounts Maintained working/up-to-date knowledge of all company products and services through ongoing team and Web-based training services Provided excellent customer service to service providers and patientsProcessed medical claims for service providers (Mainframe System)Provided extensive analysis, ensuring all forms were completed and correctly filled outDemonstrated familiarity and capabilities with ICD9 codes (Medical Billers use for diagnosing patients), CPT codes (for doctor office visits) and HCPC codes (for administering product such as crutches)

Bachelor Of Arts, Music

Bachelors Of Arts (Ba), Music Performance, General