Rob Smith Email & Phone Number

Seattle, Washington, United States

• Responsible for all IT operations, vision, planning and execution of services to support scientific and administrative activities. • Responsible for managing, training, and mentoring IT staff.• Implementation and management of IT budget.• Develop comprehensive support policies, contracts, and reporting on IT infrastructure.• Senior reporting manager for federal regulatory compliance.• Report to the CFO/COO.• Maintain complex laboratory environment with over $13 million in sensitive equipment.• Support organization website and intranet. • Support ERP solution.

Seattle, Washington, United States

• Responsible for all IT operations, vision, planning and execution of services to support scientific and administrative activities. • Responsible for managing, training, and mentoring IT staff.• Implementation and management of IT budget.• Develop comprehensive support policies, contracts, and reporting on IT infrastructure.• Senior reporting manager for federal regulatory compliance.• Support organization website and intranet.

Bellevue, Washington, United States

• Managed IT services for internal and external customers. • Created contract services to offset internal IT cost.• Supported development staff and provided reporting on technical services.• Maintained essential IT services and staff.

Issaquah, Washington, United States

Managed Helpdesk and support staff. • Inventory management.• Managed Client updates.• Phone system administration.