A financial services professional utilising 15+ years of industry experience. Demonstrated success in various roles to assist in both project delivery and continuous improvement implementation to drive efficient and effective processes whilst ensuring the best member experience.
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Client ManagerNovigiRichmond, Vic, Au
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Client ManagerNovigi Feb 2024 - PresentMelbourne, Victoria, Australia -
Lead Solutions EngineerInvestigatedq Jun 2023 - Jun 2024Australia -
Lead Product ConsultantQmv Technology Jan 2023 - Jun 2023Melbourne, Victoria, Australia
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Lead ConsultantQmv Oct 2021 - Feb 2023 -
Senior ConsultantQmv Jul 2019 - Dec 2021Melbourne, Australia
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ConsultantQmv Apr 2018 - Jul 2019Melbourne, AustraliaUtilising experience as both a project manager and business analyst to deliver process improvement, quality assurance and operational change.
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Senior Business AnalystNational Australia Bank Oct 2017 - Apr 2018Melbourne, AustraliaA 6-month contract role focussing on the integrity of fund administration. This included system configuration review and reconciliation, insurance policy validation, data provision assurance and a controls assessment. -
Business Improvement SpecialistEsssuper Feb 2016 - Aug 2017Identification, development and implementation of administrative efficiencies via the use of technology and process improvement. -
Business AnalystEsssuper Oct 2014 - Feb 2016Facilitated and contributed to the on time delivery of large scale and high business risk projects.
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Superstream Subject Matter ExpertEsssuper Apr 2014 - Oct 2014Acted as key business resource with the implementation of systems and processes required to meet legislative requirements
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Team Leader - Data IntegrityEsssuper Feb 2012 - Apr 2014Lead team of 13 administrators responsible for the actioning of contributions, registrations and alterations to member records within agreed internal standards of service.
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AdministratorEsssuper Feb 2012 - Dec 2012Administrator responsible for processing contributions, member and employer registrations, monthly finance reconciliations and member alterations
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AdministratorHostplus May 2009 - Dec 2011Responsible for administration of insurance, contributions, benefit payments, registrations and member alterations -
AdministratorSuperpartners Jan 2006 - Apr 2009Mailroom administrator responsible for identification and delivery of incoming workload to outsourced administration company and outgoing communication to members.
Rob Smith Skills
Rob Smith Education Details
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Berwick Secondary College
Frequently Asked Questions about Rob Smith
What company does Rob Smith work for?
Rob Smith works for Novigi
What is Rob Smith's role at the current company?
Rob Smith's current role is Client Manager.
What schools did Rob Smith attend?
Rob Smith attended Berwick Secondary College.
What are some of Rob Smith's interests?
Rob Smith has interest in Music, Movies, Sport, New Technologies And Golf.
What skills is Rob Smith known for?
Rob Smith has skills like Process Improvement, Microsoft Office, Rg146, Microsoft Excel, Report Writing, Project Delivery, Interpersonal Relationships, Proposal Writing, Data Analysis, Presentation Skills, Prince2, Six Sigma.
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